Infinity-Box update / support policy changes effective 01 January 2012

[Infinity-Box]

Respected Infinity-Box Users and Resellers !


Everybody know, that Infinity-Box Team is the most hard-working team.
We have started Infinity-Box project in year 2005 and from that time (2005, 2006, 2007, 2008, 2009, 2010, 2011) we work in non-stop mode, 7 (seven) years to provide free software updates and support area manage.

To continue the same good research and support level we have to change our updates/support policy from 01 January 2012.

New updates/support policy is related to Main Infinity-Box only.
Other Infinity-Box products leave with old update/support policy.


1. Each box registered before 01 January 2012 get 18 months (1,5 years) free update and support area access, after which the box is subjected for yearly paid activation for new updates and support area access.
2. All box activated after 31 December 2011 get free update and support area access for 12 months (one year), after which you need to purchase activation which is valid for 12 months (one year) of software updates and support area access
3. Free updates/support period started from the date of initial registration procedure (first smart-card upgrade)
4. After 12 month: each one more year updates/support period price will be 120 Infinity-Credits (about 40 USD)
5. User can see actual Account Expiration Date in Online Service or in Support/Download area
6. User can activate new updates/support period via Online Service in real time

NOTE 1:
- Detailed instruction how to use Online Service is here
- For purchasing credits you can contact your reseller, or check reseller list here
- To become a reseller you can contact us directly: Infinity-Box - Contacts

NOTE 2:
Last days we have several messages from our Dear Users, where they complain that we promised them 18 months of support (for users, registered before 01-01-2012) but we do not give it to them.
It's sounds little bit strange, especially because all that users have registered their boxes in years 2006, 2007, 2008, so they have used free updates/support several years already.
As a result of that complains here is an example:
Let's imagine that user registered his box in year 2005, f.e. 01-Dec-2005
Now is year 2012, so...
01-Dec-2005 + 12 months = 01-Dec-2006
01-Dec-2006 + 12 months = 01-Dec-2007
01-Dec-2007 + 12 months = 01-Dec-2008
01-Dec-2008 + 12 months = 01-Dec-2009
01-Dec-2009 + 12 months = 01-Dec-2010
01-Dec-2010 + 12 months = 01-Dec-2011
This means, that user who registered his box 01-Dec-2005 have got from us 12 + 12 + 12 + 12 + 12 + 12 + 1 = 73 (seventy three) months free support and updates.


How to check your account Activation/Expiration time:

1. Login to your Online Service account
2. See your account details:




How to activate new updates/support period:

1. Login to your Online Service account, click here to see how you can find link for Online Service or go to here: Infinity-Box - Online Service
2. Go to "Products price list and Addons" menu
3. Enter your Infinity-Box S/N (8 symbols) near "Main Infinity-Box 1 year updates/support" line
4. Click to "Buy" button
5. Actually it's the same process like additional software activations, so many Resellers and Users already know how to manage it

If you do not have Infinity-Credits on your account you can contact to any nearest reseller and buy Infinity-Credits: Infinity-Box - How to buy
If you can not buy Infinity-Credits from reseller, you can contact to sales@infinity-box.com or sales2@infinity-box.com

[radar1]

Lol , iff will be the same f.... mtk updatesd only for the MModule then it will not worth to pay 40usd/year , you are not on the same level whit furious gold

[ahsaaan]

what u will want say about this look here
21 Nov 2011: Chinese phones Mmodule updated

[InfinitySupport]

Originally Posted by radar1

Lol , iff will be the same f.... mtk updatesd only for the MModule then it will not worth to pay 40usd/year , you are not on the same level whit furious gold

Dear Friend,

Thanks for your kind opinion !

We do not insist. You can update if you wish, or you can just use old software. It's up to you.

[fayssalgsm]

baaad news infinity team

[radar1]

Ok , to undesten well my acount is:
Registration/Expiration (YYYY-MM-DD):
2009-01-23 / 2010-07-23

this mean thet after 1 january 1012 it will have expired support already.

but the only problem i can`t see updates for htc , android based zte huawei alcatel or foe dell strake or some phones what its not some chinese mtk based phones ....

So what we can expect after this payd support ? the same mtk / chinese phone updates or we can expect also some other modules / or module updates ?

[::.imeimate.::]

fair enough

regards

[Infinity-Box]

Originally Posted by radar1

Ok , to undesten well my acount is:
Registration/Expiration (YYYY-MM-DD):
2009-01-23 / 2010-07-23

this mean thet after 1 january 1012 it will have expired support already.

but the only problem i can`t see updates for htc , android based zte huawei alcatel or foe dell strake or some phones what its not some chinese mtk based phones ....

So what we can expect after this payd support ? the same mtk / chinese phone updates or we can expect also some other modules / or module updates ?

Yes i know , you want more ... htc , android , blackberry , Nokia SL3 free, all sony ericsson , iphone unlock , everything money can buy you want it free

But we cant offer that to you , what we can offer is on Infinity Box website
you are not forced to buy the activation if you think Infinity box is of no use to you , If you think it is of any use to you , then you should be happy to pay a small price for world class support area and updates

[deepesh11]

if you have give him new update on SPREAD,MSTAR, COOLSAND CPU THEN I AM READY TO PAY YOU AS YOU LIKE if not then sorry


br-deepesh sharma

[cykada]

To all free-beggers : UNDERSTAND, that supporting of boxes you've bought, also adding new phones cost TIME and MONEY.

Good move Infinity Team, now you will have more money, so we can expect something new, right? For example new phone models supported, not only china, and mmodule, right ?

Regards !

P.S. Notice, that team respect old users instead new ones !
P.S.2. Better to have more money and develop new possibilities, at least do something, not like famous rumunian brothers Manole-Zulea take money and disappear

[adnan_taeki]

this is not good news ..........


Regards,
Adnan Khaver

[com12gsm]

unhappy/unsatisfied


br

[pradeep_kus]

bad news for old user but infinity-team was give update since 7 year.. i think no other team give update well... nop.. but


what about Chines-Phone ????????

[InfinitySupport]

Originally Posted by radar1

Ok , to undesten well my acount is:
Registration/Expiration (YYYY-MM-DD):
2009-01-23 / 2010-07-23

this mean thet after 1 january 1012 it will have expired support already.

but the only problem i can`t see updates for htc , android based zte huawei alcatel or foe dell strake or some phones what its not some chinese mtk based phones ....

So what we can expect after this payd support ? the same mtk / chinese phone updates or we can expect also some other modules / or module updates ?

In compare with many others we do not give any false promises.
If you will see that we make something that is useful for you - you can activate new updates/support period anytime, after you will see that you really need it.
If you do not need it - do not activate it, we do not insist.

f.e. 15 Mar 2012 you will see that we add something useful. At that day you can activate new support period, it will be started from new activation date and it will works for 12 months (f.e. 15 mar 2012 - 15 Mar 2013).

So I hope you have no reason to feel yourself bad.

[hassanjinja]

Originally Posted by radar1

Lol , iff will be the same f.... mtk updatesd only for the MModule then it will not worth to pay 40usd/year , you are not on the same level whit furious gold

May be they are just Late, but on the right Road to Level U want

fur.... 60 Eur/Year