to infinity-box..urgent please - GSM-Forum

KARIM GSM-ZONE · 04-17-2008, 18:41

----------Process started:18:33:25----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: .................., Firmware: .................Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]
why my account suspended i never have problem with ur support i cant updait my dongle
regards
karim

**InfinitySupport** · 04-17-2008, 19:33

Quote:

Originally Posted by KARIM GSM-ZONE

----------Process started:18:33:25----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: .................., Firmware: .................Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]
why my account suspended i never have problem with ur support i cant updait my dongle
regards
karim

Dear Friend,

You have an instruction in your own message.
Please, read it and follow it.

KARIM GSM-ZONE · 04-17-2008, 22:41

i send email they response but after updait i try to run it program give me same erreur so i format computer
but same problem
ps:to all member never run usb share dongle its dangerous and if u unistall this programe hi will brock dongle again so format is only solution
regards
karim

**InfinitySupport** · 04-18-2008, 06:08

Quote:

Originally Posted by KARIM GSM-ZONE

i send email they response but after updait i try to run it program give me same erreur so i format computer
but same problem
ps:to all member never run usb share dongle its dangerous and if u unistall this programe hi will brock dongle again so format is only solution
regards
karim

Hello,

There is no any reason to format PC, just uninstall usb-sharing software and reboot PC.

gbluez · 04-18-2008, 06:48

Quote:

Originally Posted by InfinitySupport

Hello,

There is no any reason to format PC, just uninstall usb-sharing software and reboot PC.

so, infinity doesn't block the card, right?

**InfinitySupport** · 04-18-2008, 07:52

Quote:

Originally Posted by gbluez

so, infinity doesn't block the card, right?

Please, explain what you talk about ?

gbluez · 04-18-2008, 08:06

i read at some thread about usb share / dongle share (over lan, over usb, over net, etc)..
some card are damaged or blocker.

so can you please clarify this; that Infinity doesn't block the card that act like above?

here is the thread:
http://www./showthread.php?t=517910

br

**InfinitySupport** · 04-18-2008, 08:36

@gbluez
I confirm: your dongle will be blocked and we have no reason to repair it.
Let's play in honest game and you will have no problems.

gbluez · 04-18-2008, 11:21

Quote:

Originally Posted by InfinitySupport

@gbluez
I confirm: your dongle will be blocked and we have no reason to repair it.
Let's play in honest game and you will have no problems.

Im just ask for them who play with this kind of share.
No, im not share my dongle. And never will. Its my money maker

Thank you for your clear explanation.

Regards,

KARIM GSM-ZONE · 04-18-2008, 12:00

this is the result after updait

**InfinitySupport** · 04-18-2008, 12:03

Quote:

Originally Posted by KARIM GSM-ZONE

this is the result after updait

My final request: uninstall usb-sharing software from your PC.
Then write e-mail to support with very detailed explanation of your situation.
Don't forget to explain why you ignored all advices and warnings.
We will think what to do in your situation.

KARIM GSM-ZONE · 04-18-2008, 13:26

i did sir email the support im waiting for replay
regards
karim

KARIM GSM-ZONE · 04-19-2008, 10:48

3 days waiting for response after send email with deatail
again please my dongle is damage need repert thx
karim

**InfinitySupport** · 04-19-2008, 11:15

@KARIM GSM-ZONE
Please, check these two messages:
http://www./showpo...7&postcount=12
http://www./showpo...2&postcount=13

So, as I can see from your last message, we have 2 more days to reply.

04-17-2008, 18:41	#1 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	to infinity-box..urgent please ----------Process started:18:33:25---------- Locating Emeralda server... Emeralda server#1 address found. Connecting to Emeralda server#1... Server connection successfully established. S/N: .................., Firmware: .................Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected] why my account suspended i never have problem with ur support i cant updait my dongle regards karim Last edited by KARIM GSM-ZONE; 04-17-2008 at 18:48.

04-18-2008, 08:06	#7 (permalink)
gbluez No Life Poster Join Date: Jul 2004 Posts: 11,049 Member: 73565 Status: Offline Thanks Meter: 5,062	i read at some thread about usb share / dongle share (over lan, over usb, over net, etc).. some card are damaged or blocker. so can you please clarify this; that Infinity doesn't block the card that act like above? here is the thread: http://www./showthread.php?t=517910 br Last edited by gbluez; 04-18-2008 at 08:08. Reason: linking thread

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04-17-2008, 22:41	#3 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	i send email they response but after updait i try to run it program give me same erreur so i format computer but same problem ps:to all member never run usb share dongle its dangerous and if u unistall this programe hi will brock dongle again so format is only solution regards karim

04-18-2008, 08:36	#8 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,228	@gbluez I confirm: your dongle will be blocked and we have no reason to repair it. Let's play in honest game and you will have no problems.

04-18-2008, 13:26	#12 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	i did sir email the support im waiting for replay regards karim

04-19-2008, 10:48	#13 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	3 days waiting for response after send email with deatail again please my dongle is damage need repert thx karim

04-19-2008, 11:15	#14 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,228	@KARIM GSM-ZONE Please, check these two messages: http://www./showpo...7&postcount=12 http://www./showpo...2&postcount=13 So, as I can see from your last message, we have 2 more days to reply.