to infinity team please upgraide my dongle - GSM-Forum

KARIM GSM-ZONE · 11-14-2005, 01:24

hi dear infinity i have problem since 1 month, i have sent you an email i have sent my dongle log in, and 2 days ago i sent you the log for my dongle. i am still awaiting for your reply i now regard this matter urgent! i need my dongle to be upgraded to i can use the new software i have telecharge the new emeralda 1.2 that you send it to me no think work so please help.............................................. .....

KARIM GSM-ZONE · 11-14-2005, 03:18

please code for 2 philips 568
354054004491162
354054004491105

**InfinitySupport** · 11-14-2005, 05:10

Hi,

If I remember right, you told that you will try to upgrade dongle on other PC and will inform me about results.
What is the results ?

Solution for your problem is: DISABLE NortonAntivirus on your PC and try to upgrade dongle again.
I can't beleive that your PC can run with NAV but freez w/o NAV.
So, could you, please, try to make 2 things:
1. disable (COMPLETELY) NAV on your PC
2. try to use other PC for dongle upgrade.

Waiting for your detailed description about both results.

KARIM GSM-ZONE · 11-14-2005, 17:21

thank you im trying i hope

11-14-2005, 01:24	#1 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	to infinity team please upgraide my dongle hi dear infinity i have problem since 1 month, i have sent you an email i have sent my dongle log in, and 2 days ago i sent you the log for my dongle. i am still awaiting for your reply i now regard this matter urgent! i need my dongle to be upgraded to i can use the new software i have telecharge the new emeralda 1.2 that you send it to me no think work so please help.............................................. .....

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11-14-2005, 03:18	#2 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	please code for 2 philips 568 354054004491162 354054004491105

11-14-2005, 05:10	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hi, If I remember right, you told that you will try to upgrade dongle on other PC and will inform me about results. What is the results ? Solution for your problem is: DISABLE NortonAntivirus on your PC and try to upgrade dongle again. I can't beleive that your PC can run with NAV but freez w/o NAV. So, could you, please, try to make 2 things: 1. disable (COMPLETELY) NAV on your PC 2. try to use other PC for dongle upgrade. Waiting for your detailed description about both results.

11-14-2005, 17:21	#4 (permalink)
KARIM GSM-ZONE No Life Poster Join Date: Jul 2004 Location: UNITED KINGDOM Age: 44 Posts: 1,337 Member: 74415 Status: Offline Sonork: gsm.zone Thanks Meter: 339	thank you im trying i hope