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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 01-10-2018, 08:44   #1 (permalink)
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infinity card suspand or dead


after activation show this error i attech screen short please solve my problem
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001606700001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 80B66067
Firmware version: 0116.02
"UK Edition" status: On
Last launched Application: 000B v.0148
=> Activations:
- 00: Infinity-Box/Dongle v.0116
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Old 01-10-2018, 11:10   #2 (permalink)
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Quote:
Originally Posted by ramrajbhopal View Post
after activation show this error i attech screen short please solve my problem
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001606700001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 80B66067
Firmware version: 0116.02
"UK Edition" status: On
Last launched Application: 000B v.0148
=> Activations:
- 00: Infinity-Box/Dongle v.0116
Insert Smart-Card into original Infinity-Box hardware and update card ONLY ONE TIME.
result ?
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 01-10-2018, 14:24   #3 (permalink)
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=== DongleManager [Infinity] v1.72 [10/01/2018 18:52:27] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001606700001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 80B66067
Firmware version: 0116.02
=== Process started: 10/01/2018 18:52:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Servicing card - Stage 1...
Stage 1 completed
Servicing card - Stage 2...
Stage 2 completed. Card serviced ok
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 10/01/2018 18:53:42 ===
=== DongleManager [Infinity] v1.72 [10/01/2018 18:53:42] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001606700001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 80B66067
Firmware version: 0136.02
=> Activations:
- 00: Infinity-Box/Dongle v.0136
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Old 01-10-2018, 14:31   #4 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Insert Smart-Card into original Infinity-Box hardware and update card ONLY ONE TIME.
result ?
can i use this smart card with new smart card reader
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Old 01-10-2018, 20:49   #5 (permalink)
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Originally Posted by ramrajbhopal View Post
can i use this smart card with new smart card reader
Yes you can. But as you can see to update card well you have to use original Infinity hardware.
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