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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-29-2018, 16:58   #151 (permalink)
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Quote:
Originally Posted by unlockergsm2010 View Post
hello,

what can i do please,





best regards
Hello,

It looks like your dongle support period is expired.
How to check - https://forum.infinity-box.com/viewtopic.php?f=3&t=1097

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 12-29-2018, 18:11   #152 (permalink)
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How to find boot key ? Boot jig not working
Tried one by one didn't work
SPD 6531E CPU and phone is dead but not connecting because of wrong boot key
Surly software problem
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Old 12-29-2018, 18:13   #153 (permalink)
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Which key should short with ground DM or DP
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Old 12-30-2018, 14:46   #154 (permalink)
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DM/DP? Can you post pcb photo?

Keys - Try hold ALL down row - *0# , insert usb, insert battery.
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Old 01-02-2019, 14:51   #155 (permalink)
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CM-2 has made the job a lot easier
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Old 01-02-2019, 20:13   #156 (permalink)
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Quote:
Originally Posted by masumgsm View Post
CM-2 has made the job a lot easier
yes, trying to make things easy.
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Old 01-09-2019, 05:23   #157 (permalink)
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Kindly activate comport in next update some of phones not connecting using dp dm error USB not recognized.
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Old 01-13-2019, 06:09   #158 (permalink)
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InfinityBox CM2SCR not worked

when i try to open InfinityBox CM2SCR.the following window is appeared.''dongle firmware version : v136,dongle firmware version is outdated ''but when i update dongle manager.this log is show
=== DongleManager [Infinity] v1.72 [1/13/2019 10:57:32] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015C911384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9BFE15C9
Firmware version: 0136.02
=== Process started: 1/13/2019 10:57:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Attached Images
File Type: jpg scr not working.jpg (21.7 KB, 8 views)
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Old 01-13-2019, 14:20   #159 (permalink)
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=== DongleManager [Infinity] v1.72 [1/13/2019 19:18:57] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01089A8B24881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D3929A8B
Firmware version: 0134.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
- 07: #7
Diagnostic Key: 7FCF25B9504998B0
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Old 01-13-2019, 14:21   #160 (permalink)
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help me plz infinity-Box team
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Old 01-13-2019, 14:27   #161 (permalink)
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Old 01-13-2019, 16:16   #162 (permalink)
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Quote:
Originally Posted by pakmobiles View Post
when i try to open InfinityBox CM2SCR.the following window is appeared.''dongle firmware version : v136,dongle firmware version is outdated ''but when i update dongle manager.this log is show
=== DongleManager [Infinity] v1.72 [1/13/2019 10:57:32] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000015C911384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9BFE15C9
Firmware version: 0136.02
=== Process started: 1/13/2019 10:57:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 01-13-2019, 16:17   #163 (permalink)
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Quote:
Originally Posted by shezzi_25 View Post
=== DongleManager [Infinity] v1.72 [1/13/2019 19:18:57] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01089A8B24881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D3929A8B
Firmware version: 0134.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
- 07: #7
Diagnostic Key: 7FCF25B9504998B0
Already answered in other thred !
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Old 01-15-2019, 06:09   #164 (permalink)
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There are many problems in spd, the team has more balls......
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Old 01-15-2019, 12:35   #165 (permalink)
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Quote:
Originally Posted by masumgsm View Post
There are many problems in spd, the team has more balls......
Hello,
What is the prblms ur facing with current SPD module plz post logs without logs no one can help u
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