GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 06-14-2018, 08:51   #61 (permalink)
No Life Poster
 
LEENO's Avatar
 
Join Date: Aug 2003
Age: 35
Posts: 2,014
Member: 38084
Status: Offline
Thanks Meter: 104
Donate money to this user

dongle updated but it not launch on windows 10 64bit, nothing happened when i launch it, i not see it in task manager
  Reply With Quote
Old 06-14-2018, 09:28   #62 (permalink)
No Life Poster
 
localizator's Avatar
 
Join Date: Mar 2016
Location: Ukraine
Posts: 907
Member: 2550141
Status: Offline
Thanks Meter: 970
Quote:
Originally Posted by Kuji2013 View Post
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server... plese help me,,,, infinity team...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Report Post
renew support and try now
  Reply With Quote
Old 06-14-2018, 09:33   #63 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Quote:
Originally Posted by jaffarali View Post
hi to all gsm friends & infinity team my best setup exe v2.29 cannot install comming virus v2.24 good work how to solve this thanks in advance
Hi,
Check your PC for viruses
Download installer again from official support


result ?
  Reply With Quote
Old 06-14-2018, 09:34   #64 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Quote:
Originally Posted by Kuji2013 View Post
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
You hide dongle details so impossible to help
  Reply With Quote
Old 06-14-2018, 09:35   #65 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Quote:
Originally Posted by surajnad View Post
Meizu M1 Metal M57A meizu flyme account remove Not support plz add this model i have been trying for three month but not successes
Always post opertaion log text
  Reply With Quote
Old 06-14-2018, 09:36   #66 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Quote:
Originally Posted by LEENO View Post
dongle updated but it not launch on windows 10 64bit, nothing happened when i launch it, i not see it in task manager
Do you have fault.bin file in folder with software ?
  Reply With Quote
Old 06-14-2018, 11:01   #67 (permalink)
No Life Poster
 
Luckey1's Avatar
 
Join Date: Jun 2014
Location: Infinity Box Team
Posts: 1,897
Member: 2197212
Status: Offline
Sonork: N/A
Thanks Meter: 582


---------------------------
Infinity SCR
---------------------------
Dongle Firmware version : v0136



Dongle Firmware version is outdated!

Download "DongleManager" from support and update firmware!
---------------------------
OK
---------------------------
  Reply With Quote
Old 06-14-2018, 11:58   #68 (permalink)
Freak Poster
 
mr_meralikhil's Avatar
 
Join Date: Jun 2008
Location: peshawar
Posts: 158
Member: 784983
Status: Offline
Sonork: 100.1676767 QQ 1125933349
Thanks Meter: 39
=== DongleManager [Infinity] v1.72 [6/14/2018 15:33:06] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000125B37D314082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N):
Firmware version: 0136.02
=== Process started: 6/14/2018 15:33:08 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

pless help me dear team
  Reply With Quote
Old 06-14-2018, 12:31   #69 (permalink)
Product Supporter
 
Join Date: Mar 2005
Age: 40
Posts: 3,454
Member: 128745
Status: Offline
Thanks Meter: 16,843
Important Information how to get this update working for you

To use this new update you need to update dongle to latest Firmware version: 0137.02
dongle update will only work for people with renewed support . so if you try to update dongle and you see Server answer:[0007] No updates found for your Smart-Card. DO NOT try more this means you do not have renewed support . You will need to buy CM2 yearly renewed support from your reseller
How to check if your dongle has active paid update HERE
  Reply With Quote
The Following User Says Thank You to Infinity-Box For This Useful Post:
Old 06-14-2018, 12:36   #70 (permalink)
No Life Poster
 
LEENO's Avatar
 
Join Date: Aug 2003
Age: 35
Posts: 2,014
Member: 38084
Status: Offline
Thanks Meter: 104
Donate money to this user
Quote:
Originally Posted by YellowBoss View Post
Do you have fault.bin file in folder with software ?
no, i even deleted folder and reinstalled but still no launch
  Reply With Quote
Old 06-14-2018, 16:36   #71 (permalink)
No Life Poster
 
roni2's Avatar
 
Join Date: Sep 2008
Location: Bohicon (Rep of Benin)
Posts: 847
Member: 862014
Status: Offline
Sonork: 100.1608307
Thanks Meter: 41
good updat but

hi
verry good update.
i have one friend who have one infinity box and when he put the smart card inside , the box disconnect or display ''unknow peripheri'' . but without scard it connect, how do in this case?
  Reply With Quote
Old 06-15-2018, 08:51   #72 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Quote:
Originally Posted by LEENO View Post
no, i even deleted folder and reinstalled but still no launch
Please download and run Sysinternals Process Explorer - https://docs.microsoft.com/en-us/sys...ocess-explorer
Do you see in running process list any kind of sharing/trace or similar process ?
  Reply With Quote
Old 06-15-2018, 08:52   #73 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Quote:
Originally Posted by roni2 View Post
hi
verry good update.
i have one friend who have one infinity box and when he put the smart card inside , the box disconnect or display ''unknow peripheri'' . but without scard it connect, how do in this case?
Hi,


Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.
  Reply With Quote
Old 06-15-2018, 11:30   #74 (permalink)
No Life Poster
 
LEENO's Avatar
 
Join Date: Aug 2003
Age: 35
Posts: 2,014
Member: 38084
Status: Offline
Thanks Meter: 104
Donate money to this user
Quote:
Originally Posted by YellowBoss View Post
Please download and run Sysinternals Process Explorer - https://docs.microsoft.com/en-us/sys...ocess-explorer
Do you see in running process list any kind of sharing/trace or similar process ?
Process CPU Private Bytes Working Set PID Description Company Name
System Idle Process 97.71 52 K 8 K 0
System 0.23 156 K 24 K 4
Interrupts 0.27 0 K 0 K n/a Hardware Interrupts and DPCs
smss.exe 484 K 492 K 452
Memory Compression 196 K 21 K 1812
csrss.exe 1 K 2 K 688
wininit.exe 1 K 1 K 792
services.exe 4 K 7 K 868
svchost.exe 940 K 784 K 564 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 9 K 14 K 668 Processo host per servizi di Windows Microsoft Corporation
ShellExperienceHost.exe Suspended 30 K 21 K 6756 Windows Shell Experience Host Microsoft Corporation
SearchUI.exe Suspended 58 K 43 K 1044 Search and Cortana application Microsoft Corporation
WmiPrvSE.exe 2 K 4 K 5972
dllhost.exe 1 K 2 K 10176 COM Surrogate Microsoft Corporation
ApplicationFrameHost.exe 13 K 27 K 7376 Application Frame Host Microsoft Corporation
Microsoft.Photos.exe Suspended 187 K 261 K 7256
SystemSettings.exe Suspended 20 K 47 K 8736 Impostazioni Microsoft Corporation
WmiPrvSE.exe 3 K 9 K 8964
RuntimeBroker.exe 4 K 19 K 6520 Runtime Broker Microsoft Corporation
RuntimeBroker.exe 5 K 20 K 1292 Runtime Broker Microsoft Corporation
dllhost.exe 3 K 11 K 6420 COM Surrogate Microsoft Corporation
WmiPrvSE.exe 2 K 8 K 6296
explorer.exe 16 K 57 K 9952 Esplora risorse Microsoft Corporation
backgroundTaskHost.exe Suspended 15 K 38 K 9556 Background Task Host Microsoft Corporation
dllhost.exe 1 K 6 K 968 COM Surrogate Microsoft Corporation
WUDFHost.exe 2 K 3 K 812
svchost.exe 0.01 5 K 7 K 1084 Processo host per servizi di Windows Microsoft Corporation
svchost.exe < 0.01 2 K 3 K 1128 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 4 K 1276 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 2 K 1352 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 1364 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 4 K 1408 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 6 K 8 K 1420 Processo host per servizi di Windows Microsoft Corporation
taskhostw.exe 3 K 10 K 5272 Processo host per attivitą di Windows Microsoft Corporation
SamsungMagician.exe 20 K 8 K 3828
svchost.exe 2 K 5 K 1444 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 15 K 13 K 1604 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 5 K 1612 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 1684 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 5 K 1692 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 4 K 1704 Processo host per servizi di Windows Microsoft Corporation
sihost.exe 5 K 16 K 4980 Shell Infrastructure Host Microsoft Corporation
igfxCUIService.exe 1 K 2 K 1732 igfxCUIService Module Intel Corporation
svchost.exe 1 K 1 K 1776 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 3 K 1784 Processo host per servizi di Windows Microsoft Corporation
WUDFHost.exe 2 K 2 K 1892
svchost.exe 2 K 3 K 1900 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 5 K 1984 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 4 K 4 K 2024 Processo host per servizi di Windows Microsoft Corporation
svchost.exe < 0.01 9 K 13 K 2060 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 2104 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 7 K 2168 Processo host per servizi di Windows Microsoft Corporation
audiodg.exe 11 K 14 K 2692
svchost.exe 4 K 8 K 2252 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 7 K 2272 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 4 K 2288 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 2 K 2300 Processo host per servizi di Windows Microsoft Corporation
svchost.exe < 0.01 4 K 9 K 2328 Processo host per servizi di Windows Microsoft Corporation
svchost.exe < 0.01 10 K 13 K 2384 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 2 K 2416 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 12 K 13 K 2428 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 8 K 2516 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 5 K 2776 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 2972 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 4 K 8 K 1960 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 3004 Processo host per servizi di Windows Microsoft Corporation
spoolsv.exe < 0.01 10 K 18 K 3164 Applicazione sottosistema spooler Microsoft Corporation
svchost.exe < 0.01 4 K 8 K 3244 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 3 K 3252 Processo host per servizi di Windows Microsoft Corporation
atkexComSvc.exe 7 K 2 K 3392
svchost.exe 2 K 2 K 3436 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 4 K 3444 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 2 K 3452 Processo host per servizi di Windows Microsoft Corporation
dasHost.exe 3 K 9 K 3432
OfficeClickToRun.exe 37 K 37 K 3472 Microsoft Office Click-to-Run (SxS) Microsoft Corporation
svchost.exe 22 K 25 K 3484 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 8 K 15 K 3500 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 3556 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 3580 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 3612 Processo host per servizi di Windows Microsoft Corporation
SecurityHealthService.exe 4 K 6 K 3628 Windows Security Health Service Microsoft Corporation
ss_conn_service.exe < 0.01 1 K 1 K 3636 MSS CS Connectivity Service DEVGURU Co., LTD.
svchost.exe 4 K 12 K 3668 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 0.03 5 K 5 K 3676 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 3688 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 4084 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 1 K 4212 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 3 K 4992 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 2 K 4868 Processo host per servizi di Windows Microsoft Corporation
PresentationFontCache.exe 31 K 10 K 4840 PresentationFontCache.exe Microsoft Corporation
svchost.exe 5 K 13 K 5080 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 7 K 5344 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 2 K 5456 Processo host per servizi di Windows Microsoft Corporation
ctfmon.exe 2 K 7 K 5612
svchost.exe 1 K 2 K 5564 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 7036 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 4 K 7 K 7488 Processo host per servizi di Windows Microsoft Corporation
SearchIndexer.exe 19 K 23 K 8144 Microsoft Windows Search Indexer Microsoft Corporation
svchost.exe 1 K 6 K 8608 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 2 K 8344 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 3 K 4 K 8928 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 1536 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 2968 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 2 K 3 K 8248 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 6 K 8636 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 5 K 6336 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 8 K 9464 Processo host per servizi di Windows Microsoft Corporation
svchost.exe 1 K 7 K 9476 Processo host per servizi di Windows Microsoft Corporation
lsass.exe < 0.01 6 K 10 K 904 Local Security Authority Process Microsoft Corporation
fontdrvhost.exe 1 K 1 K 600
csrss.exe 0.17 2 K 2 K 808
winlogon.exe 2 K 1 K 916
fontdrvhost.exe 4 K 9 K 604
dwm.exe 0.55 42 K 47 K 1188
igfxEM.exe 3 K 3 K 5576 igfxEM Module Intel Corporation
igfxHK.exe 2 K 2 K 5584 igfxHK Module Intel Corporation
explorer.exe 0.08 51 K 89 K 5852 Esplora risorse Microsoft Corporation
XMouseButtonControl.exe 0.04 2 K 3 K 6572
procexp64.exe 0.86 34 K 59 K 7084 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
IEMonitor.exe 0.03 1 K 9 K 3496 Internet Download Manager agent for click monitoring in IE-based browsers Tonec Inc.
  Reply With Quote
Old 06-15-2018, 16:18   #75 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,104
Member: 1043909
Status: Offline
Thanks Meter: 51,231
Try to kill IEMonitor.exe and run CM2 again.
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 21:32.



Powered by Searchlight © 2019 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.44670 seconds with 8 queries

SEO by vBSEO