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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 11-10-2016, 11:27   #1 (permalink)
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Infinity Cm2 activation done on CDMA but upgrading error


Infinity Cm2 activation done on CDMA but upgrading error


***** photo sharing
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Old 11-10-2016, 13:27   #2 (permalink)
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today's Second try same

Box/Dongle type selected: CDMA
Box/Dongle found: CDMA
---------- Process started: 11/10/2016 5:55:47 PM ----------
DongleManager [Infinity-Box] v1.67 [11/10/2016 5:55:47 PM]
PC HWID: E3C7A6B5AF3FA2991BEE3D680D3D9121
Card-Reader: Axalto e-gate 0
HWID: 0003BAD000001942
Type: CDMA S/N: 15F6BAD0 Version: 0122.02
Connecting to server
Connection to server failedSocket Error # 11001
Host not found.
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Old 11-10-2016, 20:28   #3 (permalink)
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Quote:
Originally Posted by Momin_Telecom View Post
today's Second try same

Box/Dongle type selected: CDMA
Box/Dongle found: CDMA
---------- Process started: 11/10/2016 5:55:47 PM ----------
DongleManager [Infinity-Box] v1.67 [11/10/2016 5:55:47 PM]
PC HWID: E3C7A6B5AF3FA2991BEE3D680D3D9121
Card-Reader: Axalto e-gate 0
HWID: 0003BAD000001942
Type: CDMA S/N: 15F6BAD0 Version: 0122.02
Connecting to server
Connection to server failedSocket Error # 11001
Host not found.
1. do not post pictures, only copy/paste text
2. disable firewal/antivirus
3. try to update dongle again now ONLY ONE TIME
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Old 11-11-2016, 06:26   #4 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
1. do not post pictures, only copy/paste text
2. disable firewal/antivirus
3. try to update dongle again now ONLY ONE TIME


Box/Dongle type selected: CDMA
Box/Dongle found: CDMA
---------- Process started: 11/11/2016 10:51:49 AM ----------
DongleManager [Infinity-Box] v1.67 [11/11/2016 10:51:49 AM]
PC HWID: E3C7A6B5AF3FA2991BEE3D680D3D9121
Card-Reader: Axalto e-gate 0
HWID: 0003BAD000001942
Type: CDMA S/N: 15F6BAD0 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification check error: Applet Authentication
Socket Error # 10054
Connection reset by peer.



Quote:
DongleManager [Infinity-Box] v1.67 [11/11/2016 10:57:17 AM]
PC HWID: E3C7A6B5AF3FA2991BEE3D680D3D9121
Scanning...
Box/Dongle found: CDMA
Card-Reader: Axalto e-gate 0
HWID: 0003BAD000001942
Box/Dongle Serial No (S/N): 15F6BAD0
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
- 01: CDMA v.0122
=> Box/Dongle misconfiguration. Contact to support !
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Old 11-11-2016, 19:06   #5 (permalink)
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try once again now and try to use stable Internet connection
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