infinity dongle problem - GSM-Forum

bacau · 01-05-2009, 12:14

i have problem with it, i send mail to suport but nothing, and it is a while since then. error i get is Dongle identification data damaged, error code #32

Infinity-Box · 01-05-2009, 12:17

what mail did u send to support ? and wich email ?

InfinityN · 01-05-2009, 13:33

Quote:

Originally Posted by bacau

i have problem with it, i send mail to suport but nothing, and it is a while since then. error i get is Dongle identification data damaged, error code #32

How to repair "Error code #32, #65":

. uninstall any kind of usb-sharing software
. reboot PC
. make "Read S/N" operation via DongleManager
. contact to InfinityRemoteUpdate@yahoo.co.uk and explain the problem so detailed as possible, attach full dongle details in your mail
. after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !

01-05-2009, 12:14	#1 (permalink)
bacau Freak Poster Join Date: Oct 2005 Posts: 141 Member: 191768 Status: Offline Thanks: 26 Thanked 8 Times in 8 Posts	infinity dongle problem i have problem with it, i send mail to suport but nothing, and it is a while since then. error i get is Dongle identification data damaged, error code #32

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01-05-2009, 12:17	#2 (permalink)
Infinity-Box Product Supporter Join Date: Mar 2005 Age: 33 Posts: 2,465 Member: 128745 Status: Offline Thanks: 109 Thanked 15,126 Times in 581 Posts	what mail did u send to support ? and wich email ?