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02-18-2009, 00:45
| #1 (permalink) |
| Freak Poster  Join Date: May 2005 Age: 48
Posts: 100
Member: 146406 Status: Offline Thanks Meter: 3 |  Infinity help ( Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] ) i'm trying to send error reason to [email protected] by mail but it donn't send for unkown reason plz try to help me solvig error problem ( thanks ) |
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02-18-2009, 00:54
| #2 (permalink) | |
| No Life Poster   Join Date: Nov 2007 Location: inside nck
Posts: 3,886
Member: 628112 Status: Offline Sonork: 100.1589052 Thanks Meter: 3,726 | Quote:
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| The Following User Says Thank You to toutou_gsm For This Useful Post: |
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02-18-2009, 09:16
| #3 (permalink) |
| Product Supporter  Join Date: Mar 2005 Location: in CPU
Posts: 3,487
Member: 128745 Status: Offline Thanks Meter: 16,936 | you can also use the email [email protected] |
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02-18-2009, 16:53
| #5 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Try to send mail again, our mailbox is 100% working, our supporters check it very often, so you must check your mail software or your mail provider. | |
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02-18-2009, 17:04
| #6 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle. | |
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