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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 01-10-2016, 14:34   #1 (permalink)
SVH
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Infinity Online server access problem


Hi
I cant access "online access server" for unlock code
I tried all passwords from DongleManager info and entered different mails - still wrong password
Recovery password sont work too (get wrong username or wrong e-mail)

How correctly get pass for server?

Thanx
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Old 01-10-2016, 14:54   #2 (permalink)
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can i hope fo support help today?
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Old 01-10-2016, 21:16   #3 (permalink)
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Yes I completely agree with you - you must make new post every 20 minutes to get fast reply at Sunday.

btw, what is your IOS Username ?
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Old 01-11-2016, 13:28   #4 (permalink)
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@YellowBoss
I send you pm with info

Thanx
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Old 01-11-2016, 15:07   #5 (permalink)
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Quote:
Originally Posted by SVH View Post
@YellowBoss
I send you pm with info

Thanx
We do not use PM for support purposes.
You can post Username here or you can send us an e-mail.
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Old 01-12-2016, 01:05   #6 (permalink)
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Old 01-12-2016, 14:10   #7 (permalink)
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Quote:
Originally Posted by SVH View Post
Username: 0003DB4A81
Your account do not have valid password recovery e-mail.

- Download http://server1.infinity-box.com/down...file=CardID.7z
- Run CardID.exe
- Select Card-Reader
- Click to "Read" button

Send text from software and problem description to [email protected]
Do not send screenshot/pictures - just copy/paste text from software window to your message
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