GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 09-08-2015, 22:25   #1 (permalink)
Junior Member
 
Join Date: Aug 2014
Posts: 1
Member: 2246096
Status: Offline
Thanks Meter: 0
Infinity Online Service (IOS) Could not load SSL library


Hi, when I type my password and username to access my account or send a SHA file on Infinity Online Service (IOS) I can not connect and I get this message Could not load SSL library

how to solve this problem?
  Reply With Quote
Old 09-08-2015, 23:41   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,150
Member: 1043909
Status: Offline
Thanks Meter: 51,298
Quote:
Originally Posted by antoinetshiband View Post
Hi, when I type my password and username to access my account or send a SHA file on Infinity Online Service (IOS) I can not connect and I get this message Could not load SSL library

how to solve this problem?
Hello,

Could you please post here screenshot.
  Reply With Quote
Old 03-24-2017, 20:46   #3 (permalink)
No Life Poster
 
Join Date: Sep 2001
Location: Portugal
Age: 46
Posts: 616
Member: 6358
Status: Offline
Thanks Meter: 10
I had this problem today.
First time I tried to use iosJobUploader v1.0.0.28 it could not check account because of Windows error with message "Not possible to initiate program because MSVCR120.DLL is missing". I have VCRedist installed already, so I copied this dll file to iosJobUploader folder, after that the Windows error no longer occured but the log from software was this:
24-03-2017: 18:39:11: Operation: Check Account
24-03-2017: 18:39:11: Connecting to server...
24-03-2017: 18:39:12: Message: Could not load SSL library.
24-03-2017: 18:39:12: Operation terminated

I tried to use previous version iosJobUploader.1.0.0.27 and it worked, so I checked .ini file to see the differences and found out that url in server settings is different, v1.0.0.27 has "url=http://service.infinity-box.com/api/" and v1.0.0.28 has "url=https://service.infinity-box.com/api/", so after editing this problem is solved.
  Reply With Quote
Old 01-17-2019, 12:52   #4 (permalink)
No Life Poster
 
Join Date: Dec 2015
Posts: 877
Member: 2501288
Status: Offline
Thanks Meter: 248
same problem here windows 10 64bit even changing https to http

  Reply With Quote
Old 01-17-2019, 16:06   #5 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,150
Member: 1043909
Status: Offline
Thanks Meter: 51,298
Quote:
Originally Posted by Steve-1 View Post
same problem here windows 10 64bit even changing https to http

Please return back https://
then run software
result ?
  Reply With Quote
Old 01-17-2019, 17:56   #6 (permalink)
No Life Poster
 
Join Date: Dec 2015
Posts: 877
Member: 2501288
Status: Offline
Thanks Meter: 248
Quote:
Originally Posted by YellowBoss View Post
Please return back https://
then run software
result ?
17-1-2019: 5:56:01 PM: Operation: Check Account
17-1-2019: 5:56:01 PM: Connecting to server...
17-1-2019: 5:56:01 PM: Message: Could not load SSL library.
17-1-2019: 5:56:01 PM: Operation terminated
  Reply With Quote
Old 01-17-2019, 19:34   #7 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,150
Member: 1043909
Status: Offline
Thanks Meter: 51,298
Do you have libssl32.dll and ssleay32.dll and libeay32.dll files in folder with software ?
  Reply With Quote
Old 01-17-2019, 19:40   #8 (permalink)
No Life Poster
 
Join Date: Dec 2015
Posts: 877
Member: 2501288
Status: Offline
Thanks Meter: 248
Quote:
Originally Posted by YellowBoss View Post
Do you have libssl32.dll and ssleay32.dll and libeay32.dll files in folder with software ?
Yes .......
  Reply With Quote
Old 01-17-2019, 22:48   #9 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 26,150
Member: 1043909
Status: Offline
Thanks Meter: 51,298
delete libssl32.dll and ssleay32.dll and libeay32.dll files from software folder

Install latest OpenSSL libraries Win32/Win64 OpenSSL Installer for Windows - Shining Light Productions

http://slproweb.com/download/Win32OpenSSL-1_1_0j.exe
or
http://slproweb.com/download/Win64OpenSSL-1_1_0j.exe

Restart PC after install.

Install x32 version first, even if your OS is 64 bits.
  Reply With Quote
The Following User Says Thank You to YellowBoss For This Useful Post:
Old 01-18-2019, 11:43   #10 (permalink)
No Life Poster
 
Join Date: Dec 2015
Posts: 877
Member: 2501288
Status: Offline
Thanks Meter: 248
Quote:
Originally Posted by YellowBoss View Post
delete libssl32.dll and ssleay32.dll and libeay32.dll files from software folder

Install latest OpenSSL libraries Win32/Win64 OpenSSL Installer for Windows - Shining Light Productions

http://slproweb.com/download/Win32OpenSSL-1_1_0j.exe
or
http://slproweb.com/download/Win64OpenSSL-1_1_0j.exe

Restart PC after install.

Install x32 version first, even if your OS is 64 bits.

still same problem

18-1-2019: 11:43:06 AM: Operation: Check Account
18-1-2019: 11:43:06 AM: Connecting to server...
18-1-2019: 11:43:06 AM: Message: Could not load SSL library.
18-1-2019: 11:43:06 AM: Operation terminated
  Reply With Quote
Old 01-18-2019, 11:58   #11 (permalink)
No Life Poster
 
Join Date: Dec 2015
Posts: 877
Member: 2501288
Status: Offline
Thanks Meter: 248
problem solved after copy those files in iosJobUploader folder

https://indy.fulgan.com/SSL/openssl-...i386-win32.zip
  Reply With Quote
The Following User Says Thank You to Steve-1 For This Useful Post:
Old 01-26-2019, 22:58   #12 (permalink)
No Life Poster
 
Join Date: Feb 2018
Location: Nigeria
Posts: 1,151
Member: 2812901
Status: Offline
Thanks Meter: 373
thanks for sharing us the sollution
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 20:59.



Powered by Searchlight © 2019 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.34240 seconds with 7 queries

SEO by vBSEO