Infinity Online Service (IOS) Could not load SSL library

[antoinetshiband]

Hi, when I type my password and username to access my account or send a SHA file on Infinity Online Service (IOS) I can not connect and I get this message Could not load SSL library

how to solve this problem?

[YellowBoss]

Originally Posted by antoinetshiband

Hi, when I type my password and username to access my account or send a SHA file on Infinity Online Service (IOS) I can not connect and I get this message Could not load SSL library

how to solve this problem?

Hello,

Could you please post here screenshot.

[fontelense]

I had this problem today.
First time I tried to use iosJobUploader v1.0.0.28 it could not check account because of Windows error with message "Not possible to initiate program because MSVCR120.DLL is missing". I have VCRedist installed already, so I copied this dll file to iosJobUploader folder, after that the Windows error no longer occured but the log from software was this:
24-03-2017: 18:39:11: Operation: Check Account
24-03-2017: 18:39:11: Connecting to server...
24-03-2017: 18:39:12: Message: Could not load SSL library.
24-03-2017: 18:39:12: Operation terminated

I tried to use previous version iosJobUploader.1.0.0.27 and it worked, so I checked .ini file to see the differences and found out that url in server settings is different, v1.0.0.27 has "url=http://service.infinity-box.com/api/" and v1.0.0.28 has "url=https://service.infinity-box.com/api/", so after editing this problem is solved.

[Steve-1]

same problem here windows 10 64bit even changing https to http

[YellowBoss]

Originally Posted by Steve-1

same problem here windows 10 64bit even changing https to http

Please return back https://
then run software
result ?

[Steve-1]

Originally Posted by YellowBoss

Please return back https://
then run software
result ?

17-1-2019: 5:56:01 PM: Operation: Check Account
17-1-2019: 5:56:01 PM: Connecting to server...
17-1-2019: 5:56:01 PM: Message: Could not load SSL library.
17-1-2019: 5:56:01 PM: Operation terminated

[YellowBoss]

Do you have libssl32.dll and ssleay32.dll and libeay32.dll files in folder with software ?

[Steve-1]

Originally Posted by YellowBoss

Do you have libssl32.dll and ssleay32.dll and libeay32.dll files in folder with software ?

Yes .......

[YellowBoss]

delete libssl32.dll and ssleay32.dll and libeay32.dll files from software folder

Install latest OpenSSL libraries Win32/Win64 OpenSSL Installer for Windows - Shining Light Productions

http://slproweb.com/download/Win32OpenSSL-1_1_0j.exe
or
http://slproweb.com/download/Win64OpenSSL-1_1_0j.exe

Restart PC after install.

Install x32 version first, even if your OS is 64 bits.

[Steve-1]

Originally Posted by YellowBoss

delete libssl32.dll and ssleay32.dll and libeay32.dll files from software folder

Install latest OpenSSL libraries Win32/Win64 OpenSSL Installer for Windows - Shining Light Productions

http://slproweb.com/download/Win32OpenSSL-1_1_0j.exe
or
http://slproweb.com/download/Win64OpenSSL-1_1_0j.exe

Restart PC after install.

Install x32 version first, even if your OS is 64 bits.

still same problem

18-1-2019: 11:43:06 AM: Operation: Check Account
18-1-2019: 11:43:06 AM: Connecting to server...
18-1-2019: 11:43:06 AM: Message: Could not load SSL library.
18-1-2019: 11:43:06 AM: Operation terminated

[Steve-1]

problem solved after copy those files in iosJobUploader folder

https://indy.fulgan.com/SSL/openssl-...i386-win32.zip

[Oyetunde Semiu]

thanks for sharing us the sollution