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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-07-2009, 10:12   #1 (permalink)
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Infinity pinfinder can't detect pinout and unlock phone


Hello infinity team can you help me,My infinity pinfinder can't detect pinout during pinout operation,this is the massage come ,software version: 1.20
cable type: 2x5 (L10C)
platform: MT: MT6205, MT6217-MT6235
searching adapter at COM4...
adapter found, version: 2000
pins: 10, plain
power cycles: 1
activation cycles: 7
power-off delay: 20
start Rx/Tx: 1/1
Loading configuration...
Initializing...
Press and HOLD phone Power button now !
detecting pins...
failed to detect pins
time required: 41 sec
Trying to Power-On...
Power On !
Set parameter to value 20 (or more) and repeat operation (parameter "Finder activation tries")

When I power on the phone that the result.

Another problem is on Ifinity box when I try to unlock the phone like ZTE
and others the massage come like this, COM4 [VCP0] selected
module v1.70
Device: ZTE-125
Checking data, wait...
Action: unlock
unlock method-1
Boot ...
Press and HOLD Power button now !
when I press power button on phone nothing happen in software but the power up because there is no connection on phone and software,and software will not show any result from that step.
please help me,I am new user of infinity software,
Thanks in adv.
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Old 12-07-2009, 10:56   #2 (permalink)
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Quote:
Originally Posted by magucha View Post
Hello infinity team can you help me,My infinity pinfinder can't detect pinout during pinout operation,this is the massage come ,software version: 1.20
cable type: 2x5 (L10C)
platform: MT: MT6205, MT6217-MT6235
searching adapter at COM4...
adapter found, version: 2000
pins: 10, plain
power cycles: 1
activation cycles: 7
power-off delay: 20
start Rx/Tx: 1/1
Loading configuration...
Initializing...
Press and HOLD phone Power button now !
detecting pins...
failed to detect pins
time required: 41 sec
Trying to Power-On...
Power On !
Set parameter to value 20 (or more) and repeat operation (parameter "Finder activation tries")

When I power on the phone that the result.

Another problem is on Ifinity box when I try to unlock the phone like ZTE
and others the massage come like this, COM4 [VCP0] selected
module v1.70
Device: ZTE-125
Checking data, wait...
Action: unlock
unlock method-1
Boot ...
Press and HOLD Power button now !
when I press power button on phone nothing happen in software but the power up because there is no connection on phone and software,and software will not show any result from that step.
please help me,I am new user of infinity software,
Thanks in adv.
Answer of your 1st Qua:
is you purchase new pinfinder or are you already useing it but now your pinfinder not working ?
Anwer of 2nd Qua :
check your cable !!
its just cable fault
BR
Faisal_Computer
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Old 12-07-2009, 16:41   #3 (permalink)
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hello!

yes, please answer if you have history of Pinfinder success use?
is it new device or you worked with it before?
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Old 12-09-2009, 12:11   #4 (permalink)
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I'm new user to infinity software,I bought these software not wrong time only I have this software it's now two weeks since I bought them to Gsmserver company,so I am stranded now,please help how to solve this problem,and have not success even one in one phone.
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Old 12-09-2009, 20:13   #5 (permalink)
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Quote:
Originally Posted by magucha View Post
I'm new user to infinity software,I bought these software not wrong time only I have this software it's now two weeks since I bought them to Gsmserver company,so I am stranded now,please help how to solve this problem,and have not success even one in one phone.
hello!

before searching pinout you must do 3 easy steps:

1. Make sure that this is mt62xx MCU based phone.
tip: you can check this by typing *#0044# and pressing green (send) button.
if you will see "language set: english"- you can be sure, that this phone is MT62xx.
Now activate Silent mode in phone by pressing and holding "#".

2. Count number of pins in system connector. After this is done-
pick correspondent cable. For example if you counted 2x6 pins- it is in total 12
so no point to put L14D cable instead of correct one, L12B.

3. Select cable type, connect power crocodiles in the place of battery.
push "Power On!" in software. Now phone is powered with pinfinder power.
Try to switch it On. This is main rule for success pinout search.
(Phone must turn ON)

if it does not turn On- no point to search for pinouts. you will not find it.
Start from modifying your main infinity box to deliver more power to pinfinder.
There is one diode which must be removed and shortcutted.
Open Pinfinder User Manual on Trubleshooting section and see in pictures how this must be done.

after you get phone powered- you are ready to find phone pinout.
press and Hold phone power button and start search.

let us know on which phones you try, which connectors do they have
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Old 12-09-2009, 21:50   #6 (permalink)
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Br I try to do all your advice but no success,the pinfinder is ok it's power up the phone well when I power up in software,cable is 6 connector time 2=12B
In zte I tested to unlock motrola c113a but it is same problem, does not connect.Even in pinfinder I try another phone but same problem.thanks bro for your reply,but still I need help.
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Old 12-09-2009, 22:02   #7 (permalink)
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The phone is mtk cpu type,longtime I was using Padfinder box for chines phones but I wonder why the infinity box is making trouble for me like this as in manual and video it shows very easy to use,
thnx Infinity help for your support.
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Old 12-10-2009, 18:15   #8 (permalink)
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hello!

if you followed my advices and still can not find pinout then probably your pinfinder is faulty and must be exchanged under warranty conditions
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