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Old 08-01-2018, 22:51   #1 (permalink)
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Infinity Samsung activation not working on infinity dongle


Hi

I have made activation for samsung software on gsmserver in my dongle but its not working i cant click any button on the software , i have try to update card but no new update please support help me.

Look at the photo

https://www.photobox.co.uk/my/photo/...d=500935357882
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Old 08-01-2018, 23:18   #2 (permalink)
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=== DongleManager [Infinity] v1.72 [08/02/2018 00:17:39] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0

Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N):
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0040 v.0200
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
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Old 08-02-2018, 09:10   #3 (permalink)
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Any answer from support ??
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Old 08-02-2018, 09:28   #4 (permalink)
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Hello,
contact first to your seller to verify your order status.
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Old 08-02-2018, 09:31   #5 (permalink)
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Quote:
Originally Posted by ITSYSTEMS View Post
Any answer from support ??
You have removed your dongle details from log. How can we check your dongle state ?
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Old 08-02-2018, 09:40   #6 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
You have removed your dongle details from log. How can we check your dongle state ?
Hi

I have send dongle details in pm please check
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Old 08-02-2018, 09:43   #7 (permalink)
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Quote:
Originally Posted by ITSYSTEMS View Post
Hi

I have send dongle details in pm please check
post here logs (No private support)
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Old 08-02-2018, 09:51   #8 (permalink)
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Quote:
Originally Posted by Kirumira View Post
post here logs (No private support)
Why what is the problem if i send the logs in pm
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Old 08-02-2018, 09:53   #9 (permalink)
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This are my dongle details

=== DongleManager [Infinity] v1.72 [08/02/2018 10:39:00] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000301F1CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): E70C301F
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0040 v.0200
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
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Old 08-02-2018, 10:02   #10 (permalink)
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`SM` activation for this dongle completed well.
So just run SM software and use it.
To get buttons enabled you should connect phone to cable and to PC
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Old 08-02-2018, 10:04   #11 (permalink)
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=== DongleManager [Infinity] v1.72 [08/02/2018 11:03:42] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000301F1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E70C301F
Firmware version: 0137.02
=== Process started: 08/02/2018 11:03:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 08-02-2018, 10:08   #12 (permalink)
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I cant click any button

Quote:
Originally Posted by InfinityHelp View Post
`SM` activation for this dongle completed well.
So just run SM software and use it.
To get buttons enabled you should connect phone to cable and to PC
I connect the phone to still i cant click any button

Look at the photo

https://www.photobox.co.uk/my/photo/...d=500935878956
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Old 08-02-2018, 10:53   #13 (permalink)
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Quote:
Originally Posted by ITSYSTEMS View Post
=== DongleManager [Infinity] v1.72 [08/02/2018 11:03:42] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000301F1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E70C301F
Firmware version: 0137.02
=== Process started: 08/02/2018 11:03:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
`SM` activation for this dongle completed well.
You do not need to update dongle any more.
If you car run `SM` software this means activation is Ok.
Can you run exe ?
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Old 08-02-2018, 12:53   #14 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
`SM` activation for this dongle completed well.
You do not need to update dongle any more.
If you car run `SM` software this means activation is Ok.
Can you run exe ?

I can run the exe connect the phone but i cant click any button in software look at the photo

https://www.photobox.co.uk/my/photo/...d=500935878956
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Old 08-02-2018, 13:07   #15 (permalink)
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same problem
SM` activation for this dongle completed well.
You do not need to update dongle any more.
If you car run `SM` software this means activation is Ok.
Can you run exe ?
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