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Old 10-07-2008, 09:26   #1 (permalink)
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infinity team


y u not help me infinity team
many time mail u but no reply
y y y y y y? ? ? ? ? ? ? ? ? ?
plz help me

when i run pinfindar show error


Dongle[360xxxx]is activated for current software module.
currentdongle
activation leval:0000
required dongle activation leval:0011
Download latest upgrate-client(DongleMange)from support area
and upgrate firmware to activate additonal fearures.


and when itry to upgrate it then show again this error

Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: 360xxxxx, Firmware: 0111.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Activating module...
Module-04 S/N: 14B80806F9xxxxxxxxxxxx6FD355xxxxx
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]

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Old 10-07-2008, 09:47   #2 (permalink)
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Hello,

I am sure that if you did not got any reply you have sent your mail by wrong address.
Pls, send mail again according to instruction from DongleManager log window.
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Old 10-07-2008, 16:57   #3 (permalink)
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which addrass mail u?
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Old 10-07-2008, 19:25   #4 (permalink)
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Hello,

Did you checked text in Donglemanager log and in your own message ?

Contact to [email protected]
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Old 10-09-2008, 08:21   #5 (permalink)
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Infinity team 3 time agian mail this is but no reply y y y y y y y? ? ? ? ? ? ? ? ?
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Old 10-09-2008, 08:49   #6 (permalink)
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Hello,

You are not honest man.
Why you say that you did not got any reply ?
I have checked with my partners, we have sent you anwer many days ago.
Why you lie here ?

You must check your mailbox before write here stupid things !

Also one advice for you: you must register/activate PinFinder only ONCE !
DO NOT MAKE ACTIVATION MANY TIMES !

Upgrade your dongle by ordinary way now (and don't forget to use good e-mail in future and don't forget to write here "sorry" for your strange activity).

p.s.
if you will write more that one "y" and "?" in your next messages we simply close threads with strange messages.

Last edited by InfinitySupport; 10-09-2008 at 08:56.
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Old 10-09-2008, 10:09   #7 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

You are not honest man.
Why you say that you did not got any reply ?
I have checked with my partners, we have sent you anwer many days ago.
Why you lie here ?

You must check your mailbox before write here stupid things !

Also one advice for you: you must register/activate PinFinder only ONCE !
DO NOT MAKE ACTIVATION MANY TIMES !

Upgrade your dongle by ordinary way now (and don't forget to use good e-mail in future and don't forget to write here "sorry" for your strange activity).

p.s.
if you will write more that one "y" and "?" in your next messages we simply close threads with strange messages.
sorry my dear
but really no answer in my mail box.
so sory and i m not post there about infinity and no mail send u again.
so thankx
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Old 10-09-2008, 10:14   #8 (permalink)
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Quote:
Originally Posted by sajidali View Post
sorry my dear
but really no answer in my mail box.
so sory and i m not post there about infinity and no mail send u again.
so thankx
which email address did you send ure email to ?
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Old 10-09-2008, 13:16   #9 (permalink)
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Quote:
Originally Posted by sajidali View Post
sorry my dear
but really no answer in my mail box.
so sory and i m not post there about infinity and no mail send u again.
so thankx
I strongly suggest you to use good e-mail address to avoid problems in future. Infinity-Box supporters help you but you continue to talk about our support problem (but in fact it was no problems with our reply and help).
We work 24 hours every day to serve our users but users... even can not use good e-mail address and claim that we did not make any answers. Nice...
Do you think we deserve this kind of words and claims from you ?
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Old 10-09-2008, 18:38   #10 (permalink)
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hello!

i just checked our server records regarding this pinfinder.
it is already registered to your dongle (xxxxxACD)
everything must be ok with running pinfinder software, but for anycase
i add one more log for you, please make upgrade.
and post result here
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