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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-03-2018, 06:15   #1 (permalink)
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infinity team answer plz


i have two infinity boxes and two user name and passwords, one box support has been expired and 2nd box support has alive suport almost 6 month. can i update my box firmware with second box username and password?
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Old 11-03-2018, 08:58   #2 (permalink)
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Quote:
Originally Posted by shamshad quresh View Post
i have two infinity boxes and two user name and passwords, one box support has been expired and 2nd box support has alive suport almost 6 month. can i update my box firmware with second box username and password?
Hello,
Box S/n is a username for each box with different Password
If you forgot your password for second dongle,do this Login here https://user.infinity-box.com/
RESET PASSWORD Here https://user.infinity-box.com/?do=passwordreset
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Old 11-03-2018, 09:56   #3 (permalink)
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Quote:
Originally Posted by shamshad quresh View Post
i have two infinity boxes and two user name and passwords, one box support has been expired and 2nd box support has alive suport almost 6 month. can i update my box firmware with second box username and password?
Hello,
Yes you can if you have credits in your IOS account.
Login to IOS, buy activation/renewal and enter serial number and upgrade.


Br.
Infinity Box Team.
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