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05-29-2010, 07:36 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Hello, How to fix problems with support area: 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle. |
05-29-2010, 10:08 | #3 (permalink) | |
No Life Poster Join Date: Jul 2005 Location: turkey, izmir
Posts: 1,472
Member: 163458 Status: Offline Sonork: 100.1606694 Thanks Meter: 503 | Quote:
support does not connect I tried many times page does not open I sent an e-mail says the problem is I said this is the problem but the problem continues | |
05-29-2010, 13:14 | #4 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Try to enter these links in your browser one by one and see results: server1.infinity-box.biz/download server2.infinity-box.biz/download server3.infinity-box.biz/download What you see when you try to visit these links ? |
05-29-2010, 13:26 | #5 (permalink) | |
No Life Poster Join Date: Jul 2005 Location: turkey, izmir
Posts: 1,472
Member: 163458 Status: Offline Sonork: 100.1606694 Thanks Meter: 503 | Quote:
server1.infinity-box.biz/download server2.infinity-box.biz/download Not open server3.infinity-box.biz/download eror here will remain so pages will not open 1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone ! In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked ! 2. All files in support area is virus free. If you see false virus alert wi | |
06-01-2010, 16:53 | #10 (permalink) |
No Life Poster Join Date: Jul 2005 Location: turkey, izmir
Posts: 1,472
Member: 163458 Status: Offline Sonork: 100.1606694 Thanks Meter: 503 | Hi İnfinity team Why does not the solution I'm waiting Thanx in advance 1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone ! In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked ! 2. All files in support area is virus free. If you see false virus alert wi |
06-01-2010, 22:07 | #11 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Hello, As I can see there is no any problems with support area. All our 3 (three) servers works and a lot of people download files every day. try to visit this link now: download area what you see in your browser ? |
06-02-2010, 11:30 | #12 (permalink) | |
No Life Poster Join Date: Jul 2005 Location: turkey, izmir
Posts: 1,472
Member: 163458 Status: Offline Sonork: 100.1606694 Thanks Meter: 503 | Quote:
Hi Page does not open I would expect, but does not open | |
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