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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-28-2010, 15:04   #1 (permalink)
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infinity team help


Hi infinty team ım box not connect support

help mi .......
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Old 05-29-2010, 07:36   #2 (permalink)
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Quote:
Originally Posted by uzmantel View Post
Hi infinty team ım box not connect support

help mi .......
Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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Old 05-29-2010, 10:08   #3 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
Hi

support does not connect

I tried many times
page does not open

I sent an e-mail says the problem is

I said this is the problem
but the problem continues
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Old 05-29-2010, 13:14   #4 (permalink)
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Try to enter these links in your browser one by one and see results:
server1.infinity-box.biz/download
server2.infinity-box.biz/download
server3.infinity-box.biz/download

What you see when you try to visit these links ?
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Old 05-29-2010, 13:26   #5 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Try to enter these links in your browser one by one and see results:
server1.infinity-box.biz/download
server2.infinity-box.biz/download
server3.infinity-box.biz/download

What you see when you try to visit these links ?
Hi
server1.infinity-box.biz/download
server2.infinity-box.biz/download Not open


server3.infinity-box.biz/download
eror here

will remain so pages will not open
1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked !
2. All files in support area is virus free. If you see false virus alert wi
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Old 05-29-2010, 13:27   #6 (permalink)
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Hello,
Try to use another browser.
What is the results ?
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Old 05-29-2010, 13:34   #7 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,
Try to use another browser.
What is the results ?

Firefox(mozilla) and explorer tested same problem
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Old 05-29-2010, 14:58   #8 (permalink)
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Donate money to this user
Support is working fine here, check your internet connection, firewall or antivirus.



Wr.
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Old 05-29-2010, 15:52   #9 (permalink)
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I tried another pc the same problem
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Old 06-01-2010, 16:53   #10 (permalink)
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Hi İnfinity team
Why does not the solution
I'm waiting

Thanx in advance

1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked !
2. All files in support area is virus free. If you see false virus alert wi
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Old 06-01-2010, 22:07   #11 (permalink)
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Hello,

As I can see there is no any problems with support area.
All our 3 (three) servers works and a lot of people download files every day.

try to visit this link now: download area
what you see in your browser ?
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Old 06-02-2010, 11:30   #12 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

As I can see there is no any problems with support area.
All our 3 (three) servers works and a lot of people download files every day.

try to visit this link now: download area
what you see in your browser ?

Hi

Page does not open
I would expect, but does not open
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Old 06-02-2010, 12:06   #13 (permalink)
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most of time when open links are duplicated you must find this problem try to see this option bro
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Old 06-02-2010, 21:28   #14 (permalink)
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Quote:
Originally Posted by uzmantel View Post
Hi

Page does not open
I would expect, but does not open
And how about other pages at infinity-box.com ?
can you see it ?
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Old 06-07-2010, 18:06   #15 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
And how about other pages at infinity-box.com ?
can you see it ?

hello

Yes I see here infinity-box.com
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