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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-12-2010, 02:53   #1 (permalink)
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For infinity team help me


Sir,
today my infinity plus box. When i was open the shell it showing message dongle not found. What i have to do help me
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Old 05-12-2010, 03:20   #2 (permalink)
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If not in warranty open it and clean the smart card and sim tray pins.
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Old 05-12-2010, 03:31   #3 (permalink)
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install usb drivers properly or try other usb com...



if still same problem contact your reseller....











> eric <
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Old 05-12-2010, 05:46   #4 (permalink)
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this is the error message card with SPECIEFIED AID NOT SUPPORTED
SMART CARD API EROR#000000000

THE OPERATION COMPLETE SUCESSFULL
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Old 05-12-2010, 09:36   #5 (permalink)
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Quote:
Originally Posted by prasadak2811 View Post
this is the error message card with SPECIEFIED AID NOT SUPPORTED
SMART CARD API EROR#000000000

THE OPERATION COMPLETE SUCESSFULL
It may be the next problems:
1. another Infinity-Box software already running - close all running Infinity-Box software module and try again
2. smart-card is not inserted well into box (card-reader) - double check that you have smart-card inserted in your box and try again
3. smart-card has bad contact with box (card-reader) - clean smart-card contacts and card-reader contacts
4. smart-card become damaged
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