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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 11-24-2017, 07:29   #1 (permalink)
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Infinity team help please


not open any software plz chk it




=== DongleManager [Infinity] v1.70 [11/24/2017 11:58:27] ===
Searching...
Card-Reader: Axalto e-gate 0
HWID: 0002317EFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 0EAA317E
Firmware version: 0136.02
=== Process started: 11/24/2017 11:58:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 11-24-2017, 07:50   #2 (permalink)
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Do you have FAULTBIN inside Cm2 folders ?
Do you see any error message after click to open any Sw on your pc ?
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Old 11-24-2017, 07:56   #3 (permalink)
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yes have it
and no eroor massage after open soft
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Old 11-24-2017, 08:30   #4 (permalink)
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Quote:
Originally Posted by ddsunited2000 View Post
yes have it
and no eroor massage after open soft
-Delete Faultbin try to open sw again.
If comes back then attach it & upload to any filehosting,post here link,Team will check.
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Old 11-24-2017, 08:35   #5 (permalink)
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after del Faultbin CM2MTK.exe & CM2SPD working but InfinityBox CM2QLM is not working
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Old 11-24-2017, 09:07   #6 (permalink)
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Backup all usefull data in QLCM FOLDER,Then delete it.
Install it again.
Post results
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Old 11-24-2017, 17:32   #7 (permalink)
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Do you have any kind of sharing/trace/sniff software installed and running ?
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