Infinity team i need ur support - GSM-Forum

sheikh1777 · 07-25-2011, 17:38

i am your old infinity box user, 2 days ago dongle stopped working and checked some problem in card. Contacted support they told me that they can replace card on payment base of amount 105 usd and i was agreed . Later they told me , mail box serial number and email id but i forget email id . I sent my box log and pin finder serial number which is activated with the same box but later no response from team . I was using this box from around 5 years with out any problem but now i am in difficulty infinty team is not responding.

InfinityHelp · 07-26-2011, 09:09

hello!

what was your email address or email subject?
all emails is being answered daily

sheikh1777 · 07-26-2011, 17:05

Quote:

Originally Posted by InfinityHelp

hello!

what was your email address or email subject?
all emails is being answered daily

[email protected]
S/N: 1996:0116

But i don't remind the email id which was used during registration process as it was 5 years ago registered. i had sent u log file of box and pinfinder serial number activated with the box.

InfinityHelp · 07-26-2011, 22:55

hello!

i dont see any email from this address in our mail box.
which address did you use?
[email protected]

sheikh1777 · 07-27-2011, 06:07

i sent on [email protected] and they replied me from [email protected]

now i sent u mail on ur given address

InfinityHelp · 07-28-2011, 21:03

hello!

i forwarded your email to our seles manager, please wait his answer

sheikh1777 · 08-01-2011, 08:02

Quote:

Originally Posted by InfinityHelp

hello!

i forwarded your email to our seles manager, please wait his answer

Sir, where is sales manager so far no response ,i am waiting for his mail .
i am facing a big problem without infinity box. Please do something

YellowBoss · 08-01-2011, 13:10

Hello,

If you have got no reply from sales department in one day it may be that mail was not arrived or was deleted as spam.
You can contact to our support persons this way:
Sales Department:
e-mail: [email protected]
Sonork: 100.108278
ICQ: 561878718

sheikh1777 · 08-06-2011, 05:49

Quote:

Originally Posted by YellowBoss

Hello,

If you have got no reply from sales department in one day it may be that mail was not arrived or was deleted as spam.
You can contact to our support persons this way:
Sales Department:
e-mail: [email protected]
Sonork: 100.108278
ICQ: 561878718

Dear Sir,
I contacted sales division they gave me three types of payment option : pay pal, western union money transfer and cash in dubai. later i tried western union but they don't have facility of transfering money from india . they can only recieve. Sir can u provide me replacment on resseller level so that i can get the replacement of card. now no reply from sales team.

sheikh1777 · 08-06-2011, 23:47

Dear Sir,
i m waiting for ur reply please do something.

Infinity-Box · 08-07-2011, 21:30

I will send you payment details tomorow to pay in india .

InfinityHelp · 08-07-2011, 21:38

hello!

we are sorry, we have no other payment options available

sheikh1777 · 08-08-2011, 15:24

Quote:

Originally Posted by InfinityHelp

hello!

we are sorry, we have no other payment options available

Dear Sir, u have Resellers in India , please make it possible to get the replacment of card through resseller . i m in a great problem.

ABDULMANAN · 08-08-2011, 15:54

Quote:

Originally Posted by sheikh1777

Dear Sir, u have Resellers in India , please make it possible to get the replacment of card through resseller . i m in a great problem.

buy new box and requst replace pinfinder serial to new box

sheikh1777 · 08-09-2011, 07:52

Quote:

Originally Posted by InfinityHelp

hello!

we are sorry, we have no other payment options available

Infinity Team, this is not a big thing that u can not provide me replacement of card through reseller . Please make it possible .

07-25-2011, 17:38	#1 (permalink)
sheikh1777 No Life Poster Join Date: Nov 2006 Location: Paradise on Earth Posts: 516 Member: 385828 Status: Offline Sonork: 100.1612815 Thanks Meter: 73	Infinity team i need ur support i am your old infinity box user, 2 days ago dongle stopped working and checked some problem in card. Contacted support they told me that they can replace card on payment base of amount 105 usd and i was agreed . Later they told me , mail box serial number and email id but i forget email id . I sent my box log and pin finder serial number which is activated with the same box but later no response from team . I was using this box from around 5 years with out any problem but now i am in difficulty infinty team is not responding.

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07-26-2011, 09:09	#2 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! what was your email address or email subject? all emails is being answered daily

07-26-2011, 22:55	#4 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! i dont see any email from this address in our mail box. which address did you use? [email protected]

07-27-2011, 06:07	#5 (permalink)
sheikh1777 No Life Poster Join Date: Nov 2006 Location: Paradise on Earth Posts: 516 Member: 385828 Status: Offline Sonork: 100.1612815 Thanks Meter: 73	i sent on [email protected] and they replied me from [email protected] now i sent u mail on ur given address

07-28-2011, 21:03	#6 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! i forwarded your email to our seles manager, please wait his answer

08-01-2011, 13:10	#8 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Online Thanks Meter: 60,926	Hello, If you have got no reply from sales department in one day it may be that mail was not arrived or was deleted as spam. You can contact to our support persons this way: Sales Department: e-mail: [email protected] Sonork: 100.108278 ICQ: 561878718

08-06-2011, 23:47	#10 (permalink)
sheikh1777 No Life Poster Join Date: Nov 2006 Location: Paradise on Earth Posts: 516 Member: 385828 Status: Offline Sonork: 100.1612815 Thanks Meter: 73	Dear Sir, i m waiting for ur reply please do something.

08-07-2011, 21:30	#11 (permalink)
Infinity-Box Product Supporter Join Date: Mar 2005 Location: in CPU Posts: 3,487 Member: 128745 Status: Offline Thanks Meter: 16,936	I will send you payment details tomorow to pay in india .

08-07-2011, 21:38	#12 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! we are sorry, we have no other payment options available