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Old 07-13-2008, 08:18   #1 (permalink)
Freak Poster
 
Join Date: Feb 2008
Location: Cavite,Philippines
Posts: 398
Member: 710668
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Thanks Meter: 121
infinity team... i need your assistance,, plz....


what is wrong...?

-my box
-cable
-or set up

i tried 3 different unit.,, KG-220/250, MOTO C121,

and always show this ERROR.. (I REALLY DONT KNOW IF THIS AN ERROR??) my bos is 3days old...


==== log opened: [7/13/2008 3:57:37 PM] ====
Application: C:\Program Files\InfinityBox\Moto01\Moto01.exe
Loading data, wait...
[Infinity Box] v1.44
S/N: 4258:010F
Current model: C113(a),C114,C115,C116,C117,C118
Ready
Current model: C121
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 420 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 10 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 10 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 81 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 8 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 32 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 38 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 23 sec
Remove/Install battery now !
COM1 selected
Action: read code
Device: C121
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[02]:
Release Power button !
Connect Fail
Failed !
Finished, time used: 50 se

i need your expertice sir...


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Old 07-13-2008, 08:59   #2 (permalink)
Freak Poster
 
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hi
i am not infinity team member but i like to help you.

in case you get error in c121 its because your phone is starting up.

you just need to do this way.

select correct port at setting.
select model
go to service.
press sp unlock.
now connect cable in phone.
phone should be off.

press power on at phone for only 1 time for 1 sec.
if you are using usb to serial interface and if you have infinity box plus you will see top led will glow and software will start process.
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Old 07-13-2008, 09:05   #3 (permalink)
Freak Poster
 
Join Date: Feb 2008
Location: Cavite,Philippines
Posts: 398
Member: 710668
Status: Offline
Thanks Meter: 121
well thank you... even if its not from infinty team i highly appreciate...

thank you for your reply bro..

i'll try your suggestion...
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Old 07-13-2008, 10:03   #4 (permalink)
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Join Date: Jul 2007
Location: Infinity-Box Support-
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First check at what com port your Infinity is connecting!!! Mostly it shows vcpo after com port like "Com3vcpo". By default it connects at Com3 but it can also connect to other ports depending on free ports available .
While connecting a handset mainly LG when Module asks you to "Press Power Button" push power button till it again asks you to "Release Power Button", then you can release power button and let the procedure continue. Also use a charged Battery before starting.
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Old 07-13-2008, 13:46   #5 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
@nhoy\'sbarage

C:\\Program Files\\InfinityBox\\Documentation\\Infinity-Box_How_to_fix_connection_problem_Moto-c113_c114_c115_c116_c117_c139.jpg

C:\\Program Files\\InfinityBox\\Documentation\\Infinity-Box_how_to_fix_Moto-c139_boot_failure[07]_version_mismatch.jpg

C:\\Program Files\\InfinityBox\\Documentation\\Infinity-Box_How_to_unlock_Moto-C139_TracFone-8.8.17_C113-C118-C123_2.2.83_and_newest.htm

And finally: C:\\Program Files\\InfinityBox\\Documentation

If you have problems with other models explain the problem so detailed as possible due to different models may have different problems during connection.
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