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Old 04-25-2017, 02:55   #1 (permalink)
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infinity team please help


team please help me , my box/dongle tells me smart card not found just after using it an hour ago. now with box it says smart card not found i change to working dogle and still the same issue

please can you help me to solve the problem.

tanks in advance
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Old 04-25-2017, 05:22   #2 (permalink)
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Quote:
Originally Posted by mysty619 View Post
team please help me , my box/dongle tells me smart card not found just after using it an hour ago. now with box it says smart card not found i change to working dogle and still the same issue

please can you help me to solve the problem.

tanks in advance
Hello,
Try this after post results forum.gsmhosting.com/vbb/12463963-post5.html
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Old 04-25-2017, 05:56   #3 (permalink)
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Please install I bank 2 key driver

Sent from my SM-J200G using Tapatalk
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Old 04-25-2017, 09:10   #4 (permalink)
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Quote:
Originally Posted by mysty619 View Post
team please help me , my box/dongle tells me smart card not found just after using it an hour ago. now with box it says smart card not found i change to working dogle and still the same issue

please can you help me to solve the problem.

tanks in advance
Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 04-25-2017, 12:18   #5 (permalink)
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this is what i get

Infinity-Box CardID v1.09
Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #22
0x00000016
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Old 04-25-2017, 12:18   #6 (permalink)
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Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #2148532326
The smart card is not responding to a reset.
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Old 04-25-2017, 12:24   #7 (permalink)
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Originally Posted by shakul143143 View Post
Please install I bank 2 key driver

Sent from my SM-J200G using Tapatalk
please where can i get i bank 2 key drivers?
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Old 04-25-2017, 17:36   #8 (permalink)
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Originally Posted by mysty619 View Post
this is what i get

Infinity-Box CardID v1.09
Error when connecting Card in: Alcor Micro USB Smart Card Reader 0
SmartCard API error #22
0x00000016
team please help me solve my problem
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Old 04-25-2017, 19:08   #9 (permalink)
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Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.
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Old 04-26-2017, 13:56   #10 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you need new Smart-Card.
i did all this you said but still card not found, i have relised that my card is damaged just like dat.

i need buy a new dongle from my local reseller in ghana here but i have

BEST
hua tool
dc unlocker
micro box activation

all in my dongle, if i buy a new dongle can u please send back all my activations back to that dongle i bought or i will have to buy them all again??.
if you can send all back to my new dongle please let me knw to buy it as soon as possible cos i need it for work. thanks in advance

BR
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Old 04-26-2017, 14:55   #11 (permalink)
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Quote:
Originally Posted by mysty619 View Post
i did all this you said but still card not found, i have relised that my card is damaged just like dat.

i need buy a new dongle from my local reseller in ghana here but i have

BEST
hua tool
dc unlocker
micro box activation

all in my dongle, if i buy a new dongle can u please send back all my activations back to that dongle i bought or i will have to buy them all again??.
if you can send all back to my new dongle please let me knw to buy it as soon as possible cos i need it for work. thanks in advance

BR
Your answer is here sir
Damaged Card move activation https://www.infinity-box.com/doc.php?id=20
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Old 04-26-2017, 17:10   #12 (permalink)
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Quote:
Originally Posted by mysty619 View Post
i did all this you said but still card not found, i have relised that my card is damaged just like dat.

i need buy a new dongle from my local reseller in ghana here but i have

BEST
hua tool
dc unlocker
micro box activation

all in my dongle, if i buy a new dongle can u please send back all my activations back to that dongle i bought or i will have to buy them all again??.
if you can send all back to my new dongle please let me knw to buy it as soon as possible cos i need it for work. thanks in advance

BR
If you want to move activations you should get the same dongle type !

Please see instruction - http://www.infinity-box.com/doc.php?id=20
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