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|07-26-2010, 20:03||#1 (permalink)|
Join Date: Apr 2008
Location: AVJ, WESTBENGAL
Thanked 35 Times in 29 Posts
Infinity team plz help me
WHEN I UPDATING MY INFINIT THEN SHOWS---------------------
DongleManager version: 1.33
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N:, Firmware: 0114.02
Authenticating on server...
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Error securing session: Server reported error: Smart-card access keys is incorrect or damaged.
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !
Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum
- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
WHAT WILL I DO?PLZ HELP ME.
|07-28-2010, 17:37||#3 (permalink)|
Join Date: Jun 2009
Thanked 25,248 Times in 2,396 Posts
Please, read this information: Card keys is damaged, Your account is suspended etc.
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