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Old 09-09-2008, 12:00   #1 (permalink)
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dongle data damage


Actually it happens when i try to update my dongle firmware. During update process software hangs( i use dialup connection) and so i close the soft from task manager.
Dongle serial No (S/N):
Firmware version: 0111.02
Smart-card status: activated
"UK edition" status: Off
Last launched application: 001F v.0260
Support area:
http://www.infinity-box.com
- Username:
- Password:
Dongle parameters checksum: 51EB0D

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to
[email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


when i use pinfinder the message appears that your dongle is not activated for current software module
current dongle activation level:0000
required dongle activation level:0011

and when i want to activate module pinfinder the following message appears
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !

what i can do
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Old 09-09-2008, 12:37   #2 (permalink)
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Join Date: Mar 2005
Location: in CPU
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Quote:
Originally Posted by malikawan View Post
Actually it happens when i try to update my dongle firmware. During update process software hangs( i use dialup connection) and so i close the soft from task manager.
Dongle serial No (S/N):
Firmware version: 0111.02
Smart-card status: activated
"UK edition" status: Off
Last launched application: 001F v.0260
Support area:
http://www.infinity-box.com
- Username:
- Password:
Dongle parameters checksum: 51EB0D

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to
[email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


when i use pinfinder the message appears that your dongle is not activated for current software module
current dongle activation level:0000
required dongle activation level:0011

and when i want to activate module pinfinder the following message appears
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !

what i can do

email this info to [email protected]
you will get reply with repair instructions
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Old 09-09-2008, 13:40   #3 (permalink)
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Infinity Team is the best. Excellent support with good and fast updates... Others need to look at this..
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