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04-21-2007, 09:48 | #1 (permalink) |
Freak Poster Join Date: Dec 2004 Age: 55
Posts: 117
Member: 95745 Status: Offline Thanks Meter: 10 | Infinity Team Why U Don't Help Customers. Tell How Spice 404 Unloc Without Deletedson If Infinity Cannot Solve Problem. Tell Us. Pls Tell Us Solution Disappoited Person Shahi |
04-21-2007, 10:51 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Dear Disappoited Person, I just want to inform you, that I did not sleep last several night and silently tried (w/o big noice, w/o aditional money, w/o additional advices) to find solution for this problem. it's hard for me to find solution because I had old phone with old firmare so it's hard to make correct tests. One man promised to sell to us new s404 for test. We ready to PAY for phone + delivery to make FREE update (please, see the difference in these words: WE PAY for FREE UPDATE FOR YOU) but we did not received phone from that man yet, probably he can't send phone, probably he can't enter in Net to talk, nobody know. So, Dear Dear Disappoited Person, see that we work for persons like you silently but fast and serious, we make updates EVERY DAY and if some times we have delay, this means that we have really serious reason to make delay. As you know, Infinity-Box was selected by many people like Best Box Year 2006 for our non-stop free updates and exellent support. We don't want to make fast money on 1-2 month fast work (like other boxes tried to do), we don't stop our projects w/o any reason (like other boxes do), we don't try to kill market with cheap crap software (like other boxes do), we make free updates but not payed updates (like other boxes do), our support persons answer to users problems every day in forums, by e-mail, via ICQ, we always here to help. And if this is not enough to be satisfied with our product... I can't understand what other you need to be satisfied. Anyway, if you not satisfied you can try to use other cheap crap soft and see the difference ! |
04-21-2007, 16:20 | #3 (permalink) | |
No Life Poster Join Date: Jun 2005 Location: Kamalia, Pakistan. Age: 38
Posts: 16,852
Member: 151871 Status: Offline Thanks Meter: 71,425 | Quote:
REALLY NICE ANSWER !!! i have no words even a SINGLE word to say but i want to say that INFINITY is the best by support by helping by any thing that BOX can !! INFINITY's team really do hardwork for us ...... i really AGREE WITH YOU Brother i want to say just just (((( KEEP IT UP )))) Br FAISAL_COMPUTER | |
04-23-2007, 14:28 | #4 (permalink) |
No Life Poster Join Date: Mar 2007 Location: punjab Age: 42
Posts: 784
Member: 478791 Status: Offline Thanks Meter: 52 | yes i am also agree with mr faisal computers infinity team is the best team which one is working day and night for customers i salute to that team which really knows how to support customers problems in every threat reply very difficult but team is giving reply and phones are on we also waited for new update ........... |
04-23-2007, 18:33 | #5 (permalink) |
Freak Poster Join Date: Apr 2003
Posts: 237
Member: 25759 Status: Offline Thanks Meter: 159 | @ SHAHI Infinity Team has already created a history with giving us non stop updates and not even charging a penny for it so its not fair to complaint as it really takes time to create a solution as a product developer they r doing their best so i would suggest u not to complain but instead help the infinity team by sending them the phone and help yourself and the product get better regards jagjit |
09-09-2008, 14:32 | #6 (permalink) |
Major Poster Join Date: Feb 2008
Posts: 42
Member: 714481 Status: Offline Thanks Meter: 4 | Pls infinity-team how will i upgrade my box in other to work with pinfinder suite?. because i have upgrade with dongle manager v1.20, but when i try to open the suite it bringout masage that my dongle level is 0001 ishould upgrade to level :0011.i dont know what to do next.pls someone should help. |
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