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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-01-2016, 08:57   #1 (permalink)
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infinity teem plz halp


error update

Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 12/1/2016 1:20:55 PM ----------
DongleManager [Infinity-Box] v1.67 [12/1/2016 1:20:55 PM]
PC HWID: 305F14CA79A4D33440AE9658DE8C5108
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C37F00001942
Type: Main Infinity-Box/Dongle S/N: A56FC37F Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 12-01-2016, 17:18   #2 (permalink)
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Quote:
Originally Posted by exit_exit2050 View Post
error update

Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 12/1/2016 1:20:55 PM ----------
DongleManager [Infinity-Box] v1.67 [12/1/2016 1:20:55 PM]
PC HWID: 305F14CA79A4D33440AE9658DE8C5108
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C37F00001942
Type: Main Infinity-Box/Dongle S/N: A56FC37F Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If your support is not active - please renew support first.
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