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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-15-2008, 23:17   #1 (permalink)
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Infinity unknown device


i dont know what happened to my infinity box before formating my computer every think works perfekt now when i format and install new window on my computer i try to reinstall infinity box , i finished installation whan i conect box my computer was restarted and now when i conect box says unknown device and usb not rekognized help please
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Old 10-15-2008, 23:26   #2 (permalink)
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Hello

Quote:
Originally Posted by lulja View Post
i dont know what happened to my infinity box before formating my computer every think works perfekt now when i format and install new window on my computer i try to reinstall infinity box , i finished installation whan i conect box my computer was restarted and now when i conect box says unknown device and usb not rekognized help please
Friend!
You install new Windows XP Correct?
No Problem.Your problem is Drivers in conflit or not installed
Correct.
Download lasted version Infinity Box 2.14a,go to Panel Control
Remove all Infinity Software.
Install New Software, connect Box and put drivers correct.
Is very easy.
If you have any Problem contact me PM and i resolve your problem.
BR
Haicha
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Old 10-15-2008, 23:27   #3 (permalink)
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Hello,

If it was happened after you have formatted PC you need to double check drivers installation.
Try to uninstall drivers and install again.
Check pictures in installation manual, you can see what devices is missing.
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