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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-11-2012, 12:36   #1 (permalink)
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infinity update prblm

here is dongle manager log:

DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 3CD1****, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
but infinity udate need dongle firmwere 0120
please help unfinity team
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Old 08-11-2012, 12:43   #2 (permalink)
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Brother I think Your 1 year access expire so You need recharge before 1 year update support after Your firmware update.
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Old 08-11-2012, 16:39   #3 (permalink)
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Quote:
Originally Posted by MTi-GsM View Post
here is dongle manager log:

DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 3CD1****, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
but infinity udate need dongle firmwere 0120
please help unfinity team
Hello,

It looks like you should extend your support period to be able to access support area with flash files and to use latest software updates.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/
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