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Old 07-20-2005, 18:11   #1 (permalink)
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Red face Infinity virgin needs help

Ok I've got this far;

Quote:
4.2. Driver installation (W2K/XP)



1. Run: Infinity_Drv.exe

After this installation part will be completed, make the next steps:



2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe

3. Insert Box dongle into USB port

Your system now have three new devices:

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable



4.3. Serial Number reader installation



1. Run: Infinity_SNReader.exe

2. Reboot PC

3. Insert dongle and run SNReader.exe:you will get UserName and Passord for support area access at http://www.infinity-box.com
I can't get the SNReader to read my box, I get this http://tinypic.com/96kfox.jpg !

Any ideas ?

Thanks in advance...

BR
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Old 07-20-2005, 19:14   #2 (permalink)
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Remove everything and do a clean install again, but this time only install Infinity_DRV.exe, than plug your USB dongle, not the box!!! When searching for new hard ware point it to Program Files\InfinityBox\Drivers\e-gate_W2k_XP\
After that run SNreader.exe. and Enjoy.

The Beast
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Old 07-20-2005, 19:16   #3 (permalink)
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Hello,

Pls, check in Device Manager: these 3 devices have to be present.
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again.

B.R.
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Old 07-20-2005, 21:25   #4 (permalink)
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Hi InfinitySupport,

Thanks for the support so far.

Ok I have ;

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader

But not ;

3. e-gate USB Smart Cards -> e-gate USB Smart Card

http://tinypic.com/96w0vk.jpg

Should I do as The Beast suggested, as that usually works with unlocking boxes ?

BR




Quote:
Originally Posted by InfinitySupport
Hello,

Pls, check in Device Manager: these 3 devices have to be present.
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again.

B.R.
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Old 07-20-2005, 21:30   #5 (permalink)
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Hi,

Yes, you can try this advice.

But first:
Do you see Dongle LED blinking when you insert/remove dongle into/from USB ?

B.R.
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Old 07-20-2005, 21:42   #6 (permalink)
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Hi,

Yep, it blinks about 3/4 times green as I insert it into the USB port .

But is it ment to blink when I remove it ? Because it doesn't but the PC makes the usual noise, so the dongle seems ok to me.

BR

Quote:
Originally Posted by InfinitySupport
Hi,

Yes, you can try this advice.

But first:
Do you see Dongle LED blinking when you insert/remove dongle into/from USB ?

B.R.
InfinitySupport
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Old 07-20-2005, 21:48   #7 (permalink)
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Hi,

It's good, dongle Ok.

Pls, try to make as The Beast suggested.

B.R.
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Old 07-21-2005, 01:16   #8 (permalink)
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Quote:
Checking data, wait...
Device have to be SWITCHED OFF
Press Power button now...
TestMode Ok
Set Baud...
Set Baud Done
Parameters...
SW Version: GAX70A3232040408
FLASH-ID: 89000D88
Parameters Done
Check data...
STEP-02 in progress...
Check data Done
Check HW...
FLASH supported[89000D88]
Check HW Done
Operation...
Working, don't interrupt...
Action-1 Ok
Action-2 Ok
Action-3 Ok
FLASH-ID: 89000D88
Action-4 Ok
Action-5 Ok
Action-6 Ok
STEP-2 complete !
Operation Done
Process completed
Phone Unlocked Ok !
Remove/Install battery now !
Finished
Wahooooooo

Just unlock my first X70

Thanks Infinity team
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Old 11-12-2005, 01:51   #9 (permalink)
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hi
for me install as instructed but i do NOT see any of the below in my System Device.( Xp sp2)
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

my donlge is ok. cuz its works on another pc.

what can i do
br
ktv

Last edited by khoavtran; 11-12-2005 at 02:27.
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Old 11-12-2005, 07:37   #10 (permalink)
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Try to reinstall donele driver , and install again
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Old 11-13-2005, 02:38   #11 (permalink)
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i have lost count of how many times i try to uninstall/reinstall and still can't not see those devices. Unfortunatly the other pc ****n-up , and very desparatly to get this working...
is there any tricks to this..

br ktv
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Old 11-13-2005, 07:38   #12 (permalink)
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Hi ,

It seems some software is conflicting with our device driver in ure PC ,
It is a very stranege problem , can u ask help from ure reseller ?
if he is in the same city can u take ure CPU to him ? may be he can install it correct for you ?

Regards

Kashan
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Old 11-13-2005, 22:31   #13 (permalink)
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my resaler is too far away.

got it from narrygsm.com he is in China and i'm in Australia

thankx for respond. hope that you have solution for me soon

br
ktv
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Old 11-14-2005, 04:02   #14 (permalink)
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Hi,

Do you see dongle LED blinking when you insert dongle into PC ?

Are you sure that you can't see all 3 (three) devices:
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card
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Old 11-14-2005, 04:53   #15 (permalink)
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dongle LED does NOT blink

when i plug-in dongle , in Device Manager more Devices detected BUT the three(3) mentioned.

ONLY THIS
1. ports(com & PLT )
- USB serial port(com 20)
2. Universal serial bus controller
-generic usb hub
-usb serial converter


br
ktv
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