Infinity virgin needs help - GSM-Forum

Patrick · 07-20-2005, 18:11

Ok I've got this far;

Quote:

4.2. Driver installation (W2K/XP)

1. Run: Infinity_Drv.exe

After this installation part will be completed, make the next steps:

2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe

3. Insert Box dongle into USB port

Your system now have three new devices:

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable

4.3. Serial Number reader installation

1. Run: Infinity_SNReader.exe

2. Reboot PC

3. Insert dongle and run SNReader.exe:you will get UserName and Passord for support area access at http://www.infinity-box.com

I can't get the SNReader to read my box, I get this http://tinypic.com/96kfox.jpg !

Any ideas ?

Thanks in advance...

BR

The Beast · 07-20-2005, 19:14

Remove everything and do a clean install again, but this time only install Infinity_DRV.exe, than plug your USB dongle, not the box!!! When searching for new hard ware point it to Program Files\InfinityBox\Drivers\e-gate_W2k_XP\
After that run SNreader.exe. and Enjoy.

The Beast

**InfinitySupport** · 07-20-2005, 19:16

Hello,

Pls, check in Device Manager: these 3 devices have to be present.
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again.

B.R.
InfinitySupport

Patrick · 07-20-2005, 21:25

Hi InfinitySupport,

Thanks for the support so far.

Ok I have ;

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader

But not ;

3. e-gate USB Smart Cards -> e-gate USB Smart Card

http://tinypic.com/96w0vk.jpg

Should I do as The Beast suggested, as that usually works with unlocking boxes ?

BR

Quote:

Originally Posted by InfinitySupport

Hello,

Pls, check in Device Manager: these 3 devices have to be present.
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again.

B.R.
InfinitySupport

**InfinitySupport** · 07-20-2005, 21:30

Hi,

Yes, you can try this advice.

But first:
Do you see Dongle LED blinking when you insert/remove dongle into/from USB ?

B.R.
InfinitySupport

Patrick · 07-20-2005, 21:42

Hi,

Yep, it blinks about 3/4 times green as I insert it into the USB port

.

But is it ment to blink when I remove it ? Because it doesn't but the PC makes the usual noise, so the dongle seems ok to me.

BR

Quote:

Originally Posted by InfinitySupport

Hi,

Yes, you can try this advice.

But first:
Do you see Dongle LED blinking when you insert/remove dongle into/from USB ?

B.R.
InfinitySupport

**InfinitySupport** · 07-20-2005, 21:48

Hi,

It's good, dongle Ok.

Pls, try to make as The Beast suggested.

B.R.
InfinitySupport

Patrick · 07-21-2005, 01:16

Quote:

Checking data, wait...
Device have to be SWITCHED OFF
Press Power button now...
TestMode Ok
Set Baud...
Set Baud Done
Parameters...
SW Version: GAX70A3232040408
FLASH-ID: 89000D88
Parameters Done
Check data...
STEP-02 in progress...
Check data Done
Check HW...
FLASH supported[89000D88]
Check HW Done
Operation...
Working, don't interrupt...
Action-1 Ok
Action-2 Ok
Action-3 Ok
FLASH-ID: 89000D88
Action-4 Ok
Action-5 Ok
Action-6 Ok
STEP-2 complete !
Operation Done
Process completed
Phone Unlocked Ok !
Remove/Install battery now !
Finished

Wahooooooo

Just unlock my first X70

Thanks Infinity team

khoavtran · 11-12-2005, 01:51

hi
for me install as instructed but i do NOT see any of the below in my System Device.( Xp sp2)
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

my donlge is ok. cuz its works on another pc.

what can i do
br
ktv

Infinity-Box · 11-12-2005, 07:37

Try to reinstall donele driver , and install again

khoavtran · 11-13-2005, 02:38

i have lost count of how many times i try to uninstall/reinstall and still can't not see those devices. Unfortunatly the other pc ****n-up , and very desparatly to get this working...
is there any tricks to this..

br ktv

Infinity-Box · 11-13-2005, 07:38

Hi ,

It seems some software is conflicting with our device driver in ure PC ,
It is a very stranege problem , can u ask help from ure reseller ?
if he is in the same city can u take ure CPU to him ? may be he can install it correct for you ?

Regards

Kashan

khoavtran · 11-13-2005, 22:31

my resaler is too far away.

got it from narrygsm.com he is in China and i'm in Australia

thankx for respond. hope that you have solution for me soon

br
ktv

**InfinitySupport** · 11-14-2005, 04:02

Hi,

Do you see dongle LED blinking when you insert dongle into PC ?

Are you sure that you can't see all 3 (three) devices:
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card

khoavtran · 11-14-2005, 04:53

dongle LED does NOT blink

when i plug-in dongle , in Device Manager more Devices detected BUT the three(3) mentioned.

ONLY THIS
1. ports(com & PLT )
- USB serial port(com 20)
2. Universal serial bus controller
-generic usb hub
-usb serial converter

br
ktv

11-12-2005, 01:51	#9 (permalink)
khoavtran Freak Poster Join Date: Aug 2002 Location: right here Posts: 461 Member: 14607 Status: Offline Thanks: 11 Thanked 9 Times in 8 Posts	hi for me install as instructed but i do NOT see any of the below in my System Device.( Xp sp2) 1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator 2. Smart card readers -> e-gate USB Smart card reader 3. e-gate USB Smart Cards -> e-gate USB Smart Card my donlge is ok. cuz its works on another pc. what can i do br ktv Last edited by khoavtran; 11-12-2005 at 02:27.

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07-20-2005, 19:14	#2 (permalink)
The Beast Freak Poster Join Date: Apr 2004 Age: 28 Posts: 328 Member: 61620 Status: Offline Thanks: 16 Thanked 5 Times in 5 Posts	Remove everything and do a clean install again, but this time only install Infinity_DRV.exe, than plug your USB dongle, not the box!!! When searching for new hard ware point it to Program Files\InfinityBox\Drivers\e-gate_W2k_XP\ After that run SNreader.exe. and Enjoy. The Beast

07-20-2005, 19:16	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,156 Member: 130995 Status: Offline Thanks: 9,039 Thanked 25,172 Times in 4,700 Posts	Hello, Pls, check in Device Manager: these 3 devices have to be present. 1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator 2. Smart card readers -> e-gate USB Smart card reader 3. e-gate USB Smart Cards -> e-gate USB Smart Card Also, install SN-Reader installer again, restart PC and try to run SN-Reader.exe again. B.R. InfinitySupport

07-20-2005, 21:30	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,156 Member: 130995 Status: Offline Thanks: 9,039 Thanked 25,172 Times in 4,700 Posts	Hi, Yes, you can try this advice. But first: Do you see Dongle LED blinking when you insert/remove dongle into/from USB ? B.R. InfinitySupport

07-20-2005, 21:48	#7 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,156 Member: 130995 Status: Offline Thanks: 9,039 Thanked 25,172 Times in 4,700 Posts	Hi, It's good, dongle Ok. Pls, try to make as The Beast suggested. B.R. InfinitySupport

11-12-2005, 07:37	#10 (permalink)
Infinity-Box Product Supporter Join Date: Mar 2005 Age: 33 Posts: 2,465 Member: 128745 Status: Offline Thanks: 109 Thanked 15,127 Times in 581 Posts	Try to reinstall donele driver , and install again

11-13-2005, 02:38	#11 (permalink)
khoavtran Freak Poster Join Date: Aug 2002 Location: right here Posts: 461 Member: 14607 Status: Offline Thanks: 11 Thanked 9 Times in 8 Posts	i have lost count of how many times i try to uninstall/reinstall and still can't not see those devices. Unfortunatly the other pc ****n-up , and very desparatly to get this working... is there any tricks to this.. br ktv

11-13-2005, 07:38	#12 (permalink)
Infinity-Box Product Supporter Join Date: Mar 2005 Age: 33 Posts: 2,465 Member: 128745 Status: Offline Thanks: 109 Thanked 15,127 Times in 581 Posts	Hi , It seems some software is conflicting with our device driver in ure PC , It is a very stranege problem , can u ask help from ure reseller ? if he is in the same city can u take ure CPU to him ? may be he can install it correct for you ? Regards Kashan

11-13-2005, 22:31	#13 (permalink)
khoavtran Freak Poster Join Date: Aug 2002 Location: right here Posts: 461 Member: 14607 Status: Offline Thanks: 11 Thanked 9 Times in 8 Posts	my resaler is too far away. got it from narrygsm.com he is in China and i'm in Australia thankx for respond. hope that you have solution for me soon br ktv

11-14-2005, 04:02	#14 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 35,156 Member: 130995 Status: Offline Thanks: 9,039 Thanked 25,172 Times in 4,700 Posts	Hi, Do you see dongle LED blinking when you insert dongle into PC ? Are you sure that you can't see all 3 (three) devices: 1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator 2. Smart card readers -> e-gate USB Smart card reader 3. e-gate USB Smart Cards -> e-gate USB Smart Card

11-14-2005, 04:53	#15 (permalink)
khoavtran Freak Poster Join Date: Aug 2002 Location: right here Posts: 461 Member: 14607 Status: Offline Thanks: 11 Thanked 9 Times in 8 Posts	dongle LED does NOT blink when i plug-in dongle , in Device Manager more Devices detected BUT the three(3) mentioned. ONLY THIS 1. ports(com & PLT ) - USB serial port(com 20) 2. Universal serial bus controller -generic usb hub -usb serial converter br ktv