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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-25-2012, 11:40   #1 (permalink)
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Join Date: Feb 2008
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Infinitybox doesn't detect the card


Hi team

My infinitybox does not detect card

When i insert box it says unknown device and can't detect card

I have even tried to put the card into another card reader but the same prob

Can anyone please help me

Thank you!
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Old 09-25-2012, 18:07   #2 (permalink)
Product Supporter
 
Join Date: May 2005
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Hello!

In some cases due hard usage it may die, we had such cases before.
This happening with 6-7 years old cards.
Some users told us that cutting window (check attached image) and heating card from inside,
using Hot Air Gun helped to bring card back to life.
You can try this too. 380degrees was set as temperature, i am attaching picture of prepared for heating card.
heat it 1-3-5-10 seconds, each time inserting to box and checking if it is being detected now.
Attached Images
File Type: jpg 380c.JPG (17.9 KB, 15 views)
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Old 09-26-2012, 10:08   #3 (permalink)
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Oooh

thank you for response

I have tried it but no lucky

Unfortunately i have activated it with Best

don't know what to do

Any advise please!
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Old 10-01-2012, 22:06   #4 (permalink)
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hello!

we can sell replacement card with discounted price
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