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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-28-2007, 14:15   #1 (permalink)
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InfinitySupport help me what the problem in box


InfinitySupport pls check what a pro. with my box.......

i unlock lots of mobile with INFINITY-BOX. but now i have a some problme when i unlock moto c118,139 etc i get bellow error

COM9 [VCP0] selected
Action: unlock
Device: C113(a),C114,C115,C116,C117,C118
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 00
error: boot failure[04]: general communication fault.
Release Power button !
Connect Fail
Finished, time used: 20 sec
Remove/Install battery now !
----------------------------------------------------------------
use the another connection method 3 see

COM9 [VCP0] selected
Action: unlock
Device: C113(a),C114,C115,C116,C117,C118
Checking data, wait...
Connect...
Press and HOLD Power button...
connection mode: 01
error: boot failure[07]: version mismatch, other connection settings should be used.
Release Power button !
Connect Fail
Finished, time used: 11 sec
Remove/Install battery now !
--------------------------------------------------------------
try all but problme is same .... my cable is ok bec. i try on another infinity-box it working prefect......and yes not in a same mobile i try with 10 moto. mobile

pls check and tell me what the problem with me

Thanks wait for help.............................................. .
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Old 11-28-2007, 14:43   #2 (permalink)
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It's good idea to read FAQ from time to time. This poblem explained many times in FAQ and in C:\Program Files\InfinityBox\Documentation

C:\Program Files\InfinityBox\Documentation\Infinity-Box_how_to_fix_C139_boot_failure[07]_version_mismatch.jpg
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