Smart-Card - damaged, can not be updated/repaired any more - REPLACEMENT - GSM-Forum

Uniservice · 08-29-2018, 14:56

Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. As I've seen in FAQ, I wrote to card[at]infinity-box. com, but no answer. What should I do?

souftouch · 08-29-2018, 16:40

Quote:

Originally Posted by Uniservice

Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. As I've seen in FAQ, I wrote to card[at]infinity-box. com, but no answer. What should I do?

Visit any infinity resellers. Not directly to infinity.

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Kirumira · 08-29-2018, 17:07

Quote:

Originally Posted by Uniservice

Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. As I've seen in FAQ, I wrote to card[at]infinity-box. com, but no answer. What should I do?

Hello Boss,
Read here carefully before buying a New card to Avoid Conflicts.
https://forum.infinity-box.com/viewtopic.php?f=3&t=1102

InfinityHelp · 08-30-2018, 09:52

Quote:

Originally Posted by Uniservice

Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. As I've seen in FAQ, I wrote to card[at]infinity-box. com, but no answer. What should I do?

Hi,
Easy way: contact to nearest seller and buy new dongle.
If you have additional activations on it you should get new dongle the same type as old to be able to transfer activations

Please see instruction - http://www.infinity-box.com/doc/?r=20

08-29-2018, 14:56	#1 (permalink)
Uniservice Junior Member Join Date: Feb 2005 Location: Vyatka Age: 41 Posts: 5 Member: 120821 Status: Offline Thanks Meter: 0	Smart-Card - damaged, can not be updated/repaired any more - REPLACEMENT Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. As I've seen in FAQ, I wrote to card[at]infinity-box. com, but no answer. What should I do?