GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Reply
 
LinkBack Thread Tools Display Modes
Old 10-11-2019, 09:55   #1 (permalink)
No Life Poster
 
Join Date: Sep 2011
Location: NOKIA
Posts: 1,189
Member: 1663119
Status: Offline
Sonork: iffi3
Thanks Meter: 213
dongle update error


=== DongleManager [Infinity] v1.72 [2019/10/11 10:50:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000179D100A51942
=== Process started: 2019/10/11 10:50:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2






i update dongle it was working 2day give me this problem..plz help


last time update was done
  Reply With Quote
Old 10-11-2019, 13:18   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by iffipower View Post
=== DongleManager [Infinity] v1.72 [2019/10/11 10:50:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000179D100A51942
=== Process started: 2019/10/11 10:50:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2






i update dongle it was working 2day give me this problem..plz help


last time update was done
Hello,

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC
  Reply With Quote
Old 10-11-2019, 13:37   #3 (permalink)
No Life Poster
 
Join Date: Sep 2011
Location: NOKIA
Posts: 1,189
Member: 1663119
Status: Offline
Sonork: iffi3
Thanks Meter: 213
yesterday i was using last week update this card im using this card n reader from long time

2day just connect dongle saying no dongle found..


now did same what u say ..but same
  Reply With Quote
Old 10-11-2019, 14:28   #4 (permalink)
No Life Poster
 
A.G.Shahid's Avatar
 
Join Date: Nov 2016
Location: ISI
Posts: 5,793
Member: 2644066
Status: Offline
Thanks Meter: 1,773
Quote:
Originally Posted by iffipower View Post
yesterday i was using last week update this card im using this card n reader from long time

2day just connect dongle saying no dongle found..


now did same what u say ..but same

Insert Smart-Card Into Original Infinity Hardware And Update It Once Again Now.
Result ?
  Reply With Quote
Old 10-11-2019, 15:13   #5 (permalink)
No Life Poster
 
Join Date: Aug 2006
Location: gsmchaudhrayarshad
Age: 43
Posts: 7,004
Member: 328688
Status: Offline
Thanks Meter: 2,282
Donate money to this user
Quote:
Originally Posted by a.g.shahid View Post
insert smart-card into original infinity hardware and update it once again now.
Result ?

it card danged to update fw on card

it card reader was working fine be4
  Reply With Quote
Old 10-11-2019, 15:13   #6 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by iffipower View Post
yesterday i was using last week update this card im using this card n reader from long time

2day just connect dongle saying no dongle found..


now did same what u say ..but same
This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC
  Reply With Quote
The Following User Says Thank You to InfinitySupport For This Useful Post:
Old 10-11-2019, 15:34   #7 (permalink)
No Life Poster
 
Join Date: Sep 2011
Location: NOKIA
Posts: 1,189
Member: 1663119
Status: Offline
Sonork: iffi3
Thanks Meter: 213
dont hav Original Infinity Hardware..hav only reader any other solution plz
  Reply With Quote
Old 10-11-2019, 15:39   #8 (permalink)
No Life Poster
 
Join Date: Sep 2011
Location: NOKIA
Posts: 1,189
Member: 1663119
Status: Offline
Sonork: iffi3
Thanks Meter: 213
update few days back working file with same reader only 2day give me error even get the activation on this card ..change pc


sn.89D375B6
  Reply With Quote
Old 10-11-2019, 16:02   #9 (permalink)
No Life Poster
 
Join Date: Sep 2011
Location: NOKIA
Posts: 1,189
Member: 1663119
Status: Offline
Sonork: iffi3
Thanks Meter: 213
i update card 2 days ago now it dont want update
  Reply With Quote
Old 10-11-2019, 17:47   #10 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
compare HWID at your picture and HWID reported in post #1
Do you see the difference ?
  Reply With Quote
Old 10-11-2019, 18:19   #11 (permalink)
No Life Poster
 
Join Date: Feb 2018
Location: Nigeria
Posts: 1,461
Member: 2812901
Status: Offline
Thanks Meter: 493
Quote:
Originally Posted by iffipower View Post
i update card 2 days ago now it dont want update
Your dongle had already updated to 01.38 , that is latest dongle version. No problem anymore just download SP2 v2.01,connect your dongle and see results
  Reply With Quote
Old 10-12-2019, 09:09   #12 (permalink)
No Life Poster
 
Join Date: Sep 2011
Location: NOKIA
Posts: 1,189
Member: 1663119
Status: Offline
Sonork: iffi3
Thanks Meter: 213
same problem dongle not found..my card is demage? i can see the difference after udate i was using shut down system next day i connect dongle say dongle not found install new window install driver install new setup same plz tel me whats must i do now
  Reply With Quote
Old 10-12-2019, 17:00   #13 (permalink)
No Life Poster
 
Join Date: Jun 2004
Location: burkina faso
Age: 51
Posts: 1,031
Member: 70259
Status: Offline
Thanks Meter: 53
Donate money to this user
=== DongleManager [Infinity] v1.72 [12.10.2019 15:57:46] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00011AAE00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 6C811AAE
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122

=== DongleManager [Infinity] v1.72 [12.10.2019 15:56:19] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00011AAE00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 6C811AAE
Firmware version: 0137.02
=== Process started: 12.10.2019 15:56:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

impossible to updated to 01.38 not work only work into 01.37
  Reply With Quote
Old 10-12-2019, 17:51   #14 (permalink)
Major Poster
 
Join Date: May 2011
Location: south africa
Posts: 48
Member: 1585460
Status: Offline
Sonork: 6678600
Thanks Meter: 3
=== DongleManager [Infinity] v1.72 [10/12/2019 18:46:47] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: USB CCID Smart Card Reader 0
HWID: 00001B030EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B5D91B03
Firmware version: 0136.02
=== Process started: 10/12/2019 18:46:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !



Hi please help me for this
  Reply With Quote
Old 10-12-2019, 23:07   #15 (permalink)
No Life Poster
 
Join Date: Feb 2018
Location: Nigeria
Posts: 1,461
Member: 2812901
Status: Offline
Thanks Meter: 493
Quote:
Originally Posted by m.aqeel36 View Post
=== DongleManager [Infinity] v1.72 [10/12/2019 18:46:47] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: USB CCID Smart Card Reader 0
HWID: 00001B030EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B5D91B03
Firmware version: 0136.02
=== Process started: 10/12/2019 18:46:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !



Hi please help me for this
It looks like your dongle has expired.
Buy yearly renewal from your country reseller.
  Reply With Quote
The Following User Says Thank You to Oyetunde Semiu For This Useful Post:
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 21:53.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.23519 seconds with 8 queries

SEO by vBSEO