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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-24-2017, 16:50   #1 (permalink)
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Mi Account remove problem


I Have Redmi Note 2 , but Removing Account is Disabled on Software

Software button is grayed out

Any Idea ?


Quote:
Operation : Check / Read Info [ v1.58 ]

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 63 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6795
BB_CPU_NME : [MediaTek] Helio[X10]|MT6795_S00
BB_CPU_EXT : 0xCA00 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with PRELOADER
Processing DA stage
DA Select done, will use MTK_AllInOne_DA_v5.1624.16.07
Sending and initialize DA ...
Running DA ver.3.2 on BBID : 0x92
NAND Flash : NOT INSTALLED
eMMC Flash : 110100303136473732002D79472E52D1
Initialize Memory ...
DRAM already initialized by Preloader
DAgent sent , init HW now
eMMC FlashIC initialized
[eMMC] : FLASH_VEN : 0x11 , OEM : 0100
[eMMC] : FLASH_INF : [TOSHIBA] , 27G61
[eMMC] : FLASH_CID : 110100303136473732002D79472E52D1
[eMMC] : FLASH_BRT : 0x00400000 , 0x00400000 , 0x00400000
[eMMC] : FLASH_LEN : 0x00000003AB400000
[eMMC] : FLASH_UCP : 15028 MiB [eMMC 16 GiB]
DEV RID : 0xB3D41E42E0E2C8730DD686D51E0F3CDE
INT RAM : 0x00020000
EXT RAM : 0x80000000 [2 GiB]
BOOT TYPE : EMMC_FLASH_BOOT
SOC VERIFY : C1
Boot Ok!

[AP] : Initial info read Ok!

Brand : Xiaomi
ProdName : hermes
ProdModel : Redmi Note 2
Device : hermes
AndroidVer: 5.0.2
MTKxCPU : MT6795
MTKxPRJ : ALPS.L0.MP6.V3.18_LCSH6795.LWT.L_P228

SECURITY :
IMEI_SW [1] : 867515021652333
IMEI_SW [2] : 867515021652333
BTMAC Addr : FC64BA13F73F
WiFi MAC : FC64BA13F740

MODEM :
BaseBand : MT6795_S00_MOLY_LR9_W1423_MD_LWTG_MP_V24_P55_1_ltg _n

EXTRA :
LCD [0] : nt35596_fhd_dsi_vdo_tianma
LCD [1] : nt35596_fhd_dsi_vdo_auo
LCD [2] : nt35532_fhd_dsi_vdo_boe
LCD Res : 1920x1080
TOUCH [0] : ft5346
TOUCH [1] : atmel336t
CAM [0] : s5k3m2_mipi_raw
CAM [1] : s5k3m2_2nd_mipi_raw
CAM [2] : ov5670_mipi_raw
CAM [3] : ov5670_2nd_mipi_raw
CAM [4] : ov5670_flt_2nd_mipi_raw
MODEM : STOM_MODEM =lcsh6795_lwt_l_lttg_open_market_5m lcsh6795_lwt_l_lwg_open_market_5m
LOCALE : en_US zh_CN zh_TW es_ES pt_BR ru_RU fr_FR de_DE tr_TR vi_VN ms_MY in_ID th_TH it_IT ar_EG hi_IN bn_IN ur_PK fa_IR pt_PT nl_NL el_GR hu_HU tl_PH ro_RO cs_CZ ko_KR km_KH iw_IL my_MM pl_PL es_US bg_BG hr_HR lv_LV lt_LT sk_SK uk_UA de_AT da_DK fi_FI nb_NO sv_SE en_GB hy_AM zh_HK et_EE ja_JP kk_KZ sr_RS sl_SI ca_ES

Done!
Elapsed: 00:00:20
Reconnect Power/Cable!

Thanks
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Old 04-24-2017, 18:32   #2 (permalink)
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Hello.
Make NVRAM read.
Do Fix BB.
Restore NVRAM.
Power device on.
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Old 04-24-2017, 20:51   #3 (permalink)
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Quote:
Originally Posted by JayDi View Post
Hello.
Make NVRAM read.
Do Fix BB.
Restore NVRAM.
Power device on.
Done as you say, hang on mi logo

Flashed with file from support, phone ON but account still present
I cant enter menu but i think imei is damaged even i restore NVRAM
Because it will not recognize SIM Card


Why is Removing MI Account disabled ?
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Old 04-24-2017, 23:23   #4 (permalink)
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Need restore NV and make wipe. Nothing more for recover initial state.

FixBB remove account sensetive data, but according your info it back after. So enabling that button is useless.
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Old 04-09-2018, 18:58   #5 (permalink)
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i had some device has the same issue
i have done BB clear
then i wrote new IMEI
and that's it
b.r.
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