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03-19-2007, 03:25
| #1 (permalink) |
| Freak Poster   Join Date: Jun 2006
Posts: 326
Member: 292599 Status: Offline Thanks Meter: 66 | My box can't update and login support! App: C:\Documents and Settings\thanh tu\Desktop\DongleManager\DongleManager.exe Dongle Manager [Infinity Box] v1.12 Reading smart-card... Dongle serial No (S/N): 0F8BF21E Firmware version: 0108.02 Smart-card status: activated "UK edition" status: Off Support area: http://www.infinity-box.com - Username: xxxxxxxxx - Password: xxxxxxxx Dongle parameters checksum: 4A8C54 - If you can't login into support area: send mail with this info to [email protected] and your account will be activated as soon as possible. - If you have problems during start software at first time: upgrade dongle firmware. "UK edition" set to: On ---------------- Log opened: [11/16/2007] [2:53:06 PM] App: C:\Documents and Settings\thanh tu\Desktop\DongleManager\DongleManager.exe Dongle Manager [Infinity Box] v1.12 ----------Process started:2:53:14 PM---------- Locating Emeralda server... Emeralda server address found. Connecting to Emeralda server... Server connection successfully established. S/N: 0F8BF21E, Firmware: 0108.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date. Don't try more. I try disable firewall but can't update,please help me thanks |
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03-19-2007, 06:49
| #2 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Can't login in support: tell me exactly what is the problem. Also, send me real log (with user/pass) to mail: [email protected] | |
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