my box no work - GSM-Forum

douglas obando · 03-26-2009, 05:22

hi friends i have problems with my box my box says dongle is blocked error code # 65 helpme please

**InfinitySupport** · 03-26-2009, 07:23

How to repair "Error code #32, #65":

. uninstall any kind of usb-sharing software
. reboot PC
. make "Read S/N" operation via DongleManager
. contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail
. after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !

03-26-2009, 05:22	#1 (permalink)
douglas obando Junior Member Join Date: Mar 2004 Age: 45 Posts: 15 Member: 56260 Status: Offline Thanks Meter: 0	my box no work hi friends i have problems with my box my box says dongle is blocked error code # 65 helpme please

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03-26-2009, 07:23	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	How to repair "Error code #32, #65": . uninstall any kind of usb-sharing software . reboot PC . make "Read S/N" operation via DongleManager . contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail . after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager . never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !