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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-31-2015, 11:08   #1 (permalink)
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My Box Update 1.26 Note Work


My Box Not Update 1.26 Note Work

Quote:
==== [8/31/2015 2:15:38 PM] ====
Dongle Manager [Infinity Box] v1.56
Box/Dongle searching...
Box/Dongle found: inf
----------Process started: 8/31/2015 2:15:55 PM----------
8/31/2015 2:15:55 PM DongleManager version: 1.56
PC HWID: 8BCC25CD6DA4A51D864286806E3F739C
Card-Reader: Axalto e-gate 0
Box/Dongle type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 13CAA19D, HWID: 0001A19DFF021982, Firmware: 0128.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
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Old 08-31-2015, 11:11   #2 (permalink)
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Quote:
Originally Posted by $ktelecom View Post
My Box Not Update 1.26 Note Work

your box already updated by new version. that's why not update
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Old 08-31-2015, 11:46   #3 (permalink)
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Old 08-31-2015, 11:59   #4 (permalink)
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Dongle Firmware [0128] Is Out Of Date ! When I Use V1.26
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Old 08-31-2015, 12:55   #5 (permalink)
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My Support Period Expired On
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Old 09-01-2015, 00:33   #6 (permalink)
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Hello,

If you want to use latest Infinity-Box updates and support area you should extend/renew your support period.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296...012-a-1391471/

You can contact to any reseller from this list Infinity-Box - How to buy and ask your reseller to renew your support. You have to provide to reseller your Infinity-Box Serial Number only.
DO NOT give your dongle passwords to anyone !

If you have Infinity-Credits on your Online Service Account you can renew support by yourself.
Online Service: Infinity-Box - Online Service
Price: Infinity-Box - Price-list
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