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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-21-2016, 11:28   #1 (permalink)
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Join Date: Sep 2014
Posts: 355
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My card uppdate faild any solution


SIR
DongleManager [Infinity-Box] v1.67 [10/21/2016 3:51:28 PM]
PC HWID: 765A1CDA954244FB5FFA8E4D91EA8D9E
Scanning...
Card-Reader: Generic Usb Smart Card Reader 0
HWID: 000293D4FF021982
Box/Dongle is not found



Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10/21/2016 3:58:13 PM ----------
DongleManager [Infinity-Box] v1.66 [10/21/2016 3:58:13 PM]
PC HWID: 765A1CDA954244FB5FFA8E4D91EA8D9E
Card-Reader: Generic Usb Smart Card Reader 0
HWID: 000293D4FF021982
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum



ANY SOLUTION THIS PROB
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Old 10-21-2016, 11:39   #2 (permalink)
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Join Date: May 2005
Location: uae
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Quote:
Originally Posted by mahtabansari View Post
SIR
DongleManager [Infinity-Box] v1.67 [10/21/2016 3:51:28 PM]
PC HWID: 765A1CDA954244FB5FFA8E4D91EA8D9E
Scanning...
Card-Reader: Generic Usb Smart Card Reader 0
HWID: 000293D4FF021982
Box/Dongle is not found



Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10/21/2016 3:58:13 PM ----------
DongleManager [Infinity-Box] v1.66 [10/21/2016 3:58:13 PM]
PC HWID: 765A1CDA954244FB5FFA8E4D91EA8D9E
Card-Reader: Generic Usb Smart Card Reader 0
HWID: 000293D4FF021982
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum



ANY SOLUTION THIS PROB
Try only ONE time now otherwise your account will be locked by server due to repeated attacks.

result ?
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