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09-19-2017, 09:00
| #1 (permalink) |
| Insane Poster  Join Date: Oct 2010 Location: pakistan
Posts: 73
Member: 1416772 Status: Offline Thanks Meter: 12 | my cm2 cannt connect DongleManager [Infinity-Box] v1.67 [9/19/2017 12:56:21 AM] PC HWID: 2C1086B15EDBADED23CE43AC7FF32EE2 Scanning... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000094C37CF94082 Box/Dongle is not found |
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09-19-2017, 09:10
| #2 (permalink) |
| Insane Poster Join Date: Oct 2010 Location: pakistan
Posts: 73
Member: 1416772 Status: Offline Thanks Meter: 12 | === DongleManager [Infinity] v1.70 [9/19/2017 1:09:59] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000094C37CF94082 Box/Dongle is not found https://ibb.co/fkrBok Last edited by wahab786; 09-19-2017 at 09:17. |
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09-19-2017, 09:28
| #3 (permalink) |
| Insane Poster Join Date: Oct 2010 Location: pakistan
Posts: 73
Member: 1416772 Status: Offline Thanks Meter: 12 | === DongleManager [Infinity] v1.70 [9/19/2017 1:27:24] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000094C37CF94082 === Process started: 9/19/2017 1:27:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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09-19-2017, 12:59
| #4 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
- Run DongleManager - Update Dongle firmware - DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours - DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle ! | |
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09-20-2017, 23:44
| #6 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc/?r=17 If support is expired please contact to any seller and renew support. | |
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