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Old 01-09-2019, 13:11   #1 (permalink)
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my cm2 update but not working plz help


Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000500A7DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CD88500A
Firmware version: 0136.02
=== Process started: 1/9/2019 4:09:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! ............plz cm2 team help i actvit my dongle but not update dongle
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Old 01-09-2019, 13:18   #2 (permalink)
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Quote:
Originally Posted by Gsm_muskan View Post
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000500A7DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CD88500A
Firmware version: 0136.02
=== Process started: 1/9/2019 4:09:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! ............plz cm2 team help i actvit my dongle but not update dongle
Hello,
To use latest Updates Dongle firmware version must be v.037
Time to Renew support.
How to check Expiry date here https://www.infinity-box.com/doc.php?id=17
If Expired contact your
Nearest Reseller for Support Renew.Or you can Renew by yourself if you have enough credits on your IOS account.
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Old 01-09-2019, 13:22   #3 (permalink)
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all Solutions about Smart-Card/Dongle/Box update Problems you find here
first post
https://www.google.com/url?sa=t&rct=...sNv7t3GwqNd3G7
and second post
http://forum.gsmhosting.com/vbb/f296...tions-2115389/
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Old 01-09-2019, 22:08   #4 (permalink)
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Quote:
Originally Posted by Gsm_muskan View Post
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000500A7DCB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CD88500A
Firmware version: 0136.02
=== Process started: 1/9/2019 4:09:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! ............plz cm2 team help i actvit my dongle but not update dongle
Hello,

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 01-17-2020, 15:59   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
cant open cm2 spd2 and all updated setup 2.04 after update firmware version Last launched 0032 v.0139
but all old setup running well


please help
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Old 01-17-2020, 16:51   #6 (permalink)
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Quote:
Originally Posted by mintu4200 View Post
cant open cm2 spd2 and all updated setup 2.04 after update firmware version Last launched 0032 v.0139
but all old setup running well


please help
Hello,
What is your dongle serial number?
Did you see any error when trying to open software?
If your pc have any kind of usb sharing software like Flexihub/Eltima installed uninstall it and then try to open software.

Br.
Infinity-Box Team.
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Old 01-18-2020, 10:46   #7 (permalink)
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Quote:
Originally Posted by mintu4200 View Post
cant open cm2 spd2 and all updated setup 2.04 after update firmware version Last launched 0032 v.0139
but all old setup running well


please help
Hi,
Do you see any error message text ?
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Old 01-19-2020, 11:16   #8 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
What is your dongle serial number?
Did you see any error when trying to open software?
If your pc have any kind of usb sharing software like Flexihub/Eltima installed uninstall it and then try to open software.

Br.
Infinity-Box Team.
i have also same problem please help me also for this problem dear infinity team

MY BOX SERIAL NUMBER IS
00A3E62344
and i didnt get any type of error
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Old 01-20-2020, 18:18   #9 (permalink)
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Quote:
Originally Posted by vikasbansal View Post
i have also same problem please help me also for this problem dear infinity team

MY BOX SERIAL NUMBER IS
00A3E62344
and i didnt get any type of error
Hi,


Uninstall eltima/flexihub, reboot PC and run Infinity software again.
Result ?
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Old 01-21-2020, 09:18   #10 (permalink)
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Quote:
Originally Posted by yellowboss View Post
hi,


uninstall eltima/flexihub, reboot pc and run infinity software again.
Result ?
but i didnt install eltima n flexihub port driver so please explain me that if its allready installed in pc .....
And i find it in my pc's all location but it is not locatted any where

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Old 01-21-2020, 09:54   #11 (permalink)
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Quote:
Originally Posted by vikasbansal View Post
but i didnt install eltima n flexihub port driver so please explain me that if its allready installed in pc .....
And i find it in my pc's all location but it is not locatted any where

very good !


do you have fault.bin file in folder with Infinity software ?
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Old 01-21-2020, 11:30   #12 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
very good !


do you have fault.bin file in folder with Infinity software ?
i have also same problem and i saw in all infinity box folders but fault.bin file didnt get anywhere
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Old 01-21-2020, 12:03   #13 (permalink)
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Quote:
Originally Posted by mintu4200 View Post
i have also same problem and i saw in all infinity box folders but fault.bin file didnt get anywhere
Hi,

As a first step uninstall eltima/flexihub, reboot pc and run infinity software again.
Result ?
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Old 01-22-2020, 08:14   #14 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hi,

As a first step uninstall eltima/flexihub, reboot pc and run infinity software again.
Result ?
i dont have eltima or flexihub software in my pc...........so whats next
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Old 01-22-2020, 10:59   #15 (permalink)
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Quote:
Originally Posted by mintu4200 View Post
i dont have eltima or flexihub software in my pc...........so whats next
Hello,
What is your dongle serial number?
Check if your pc have any kind of usb sharing/spy/debug or crack software installed, if so uninstall it and try to run Infinity-Box software again.
Also recommended to scan your pc with some good antivirus and remove all malicious/virus//malware found.

Br.
Infinity-Box Team.
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