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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


View Poll Results: can u help me plz?
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Old 04-03-2017, 16:11   #1 (permalink)
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Post my cm2mtk box blocked a help me


plz help me my box cm2mtk blocked without reason
i try update it it say data damage
i try change user and password in ios website it ask token id and i install application but it not take token id just give zero plz help me

im sorry i try upoload images it say failed upolad
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Old 04-03-2017, 16:18   #2 (permalink)
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Quote:
Originally Posted by shabana2512017 View Post
plz help me my box cm2mtk blocked without reason
i try update it it say data damage
i try change user and password in ios website it ask token id and i install application but it not take token id just give zero plz help me

im sorry i try upoload images it say failed upolad
simple, dont use usb over network software.. and problem solved

br aUTo
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Old 04-03-2017, 16:31   #3 (permalink)
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The box is blocked by using realterm ask ayduda to support sending mail
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Old 04-03-2017, 17:47   #4 (permalink)
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Attached the fault bin file
Located in infinity cm2 folder

Buy new plug and play cardreader put the smart cart into new one open dongle manager update only one time problem solved

For future don't use realterm or bypass software at the same time of dongle connected they can permanently damaged your
Dongle .

Best of luck
Best regards,
MajeedGsm.

Sent from my XT1030 using Tapatalk
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Old 04-03-2017, 17:52   #5 (permalink)
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Post there dongle manager
Logs
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Old 04-03-2017, 18:22   #6 (permalink)
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Quote:
Originally Posted by shabana2512017 View Post
plz help me my box cm2mtk blocked without reason
i try update it it say data damage
i try change user and password in ios website it ask token id and i install application but it not take token id just give zero plz help me

im sorry i try upoload images it say failed upolad
Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

Post text.
DO NOT post screenshot/video but copy/paste text from software window !
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