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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-25-2010, 13:22   #1 (permalink)
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my dongle smart cardnot working


i already sent massege two weeks before to [email protected]

i got below error sir plz repaired my smart card again
tnaks in advance

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Old 11-26-2010, 21:14   #2 (permalink)
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Hello,

If you have any problems with dongle, please, contact to [email protected] and explain the problem in details.
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Old 11-27-2010, 04:38   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

If you have any problems with dongle, please, contact to [email protected] and explain the problem in details.
here is dongle manager details

Identification: base
Dongle serial No (S/N):
Firmware version: 0116.02
"UK edition" status: Off
Last launched application: 0026 v.0133
Active modules:
- 00: base
Support area: Infinity-Box - About
- Username:
- Password:
Dongle key:

Dongle [] identification data is damaged, error code #31

Dongle is blocked: strange user's activity detected, be more careful next time.
Dongle parameters checksum: 92D834
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Old 11-27-2010, 13:53   #4 (permalink)
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Hello,

If you have any problems with dongle, please, contact to [email protected] and explain the problem in details.
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Old 11-28-2010, 04:44   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

If you have any problems with dongle, please, contact to [email protected] and explain the problem in details.
thanks sir for your kind support now my problem solved
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