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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-15-2010, 17:29   #1 (permalink)
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my pinfinder upgrade problam


i upgrade infinity box but pinfinder this problam



----------Process started: 7:23:24 AM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: 6001xxxxxxxxxxxxxxxC5F4
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]

any solution bro....

Last edited by InfinityHelp; 03-15-2010 at 21:54.
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Old 03-15-2010, 17:36   #2 (permalink)
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Quote:
Originally Posted by glamour786 View Post
i upgrade infinity box but pinfinder this problam



----------Process started: 7:23:24 AM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Activating module...
Module-04 S/N: 6001xxxxxxxxxxC5F4
Module check error: Server reported error:[0044] Module S/N is already registered. Contact to [email protected]

any solution bro....
why r u upgrading it
have u bought new infinity box & pinfinder

Last edited by InfinityHelp; 03-15-2010 at 21:58.
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Old 03-15-2010, 21:43   #3 (permalink)
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how to fix this problem please
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Old 03-15-2010, 21:58   #4 (permalink)
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hello!

each pinfinder can be paired only with one box.
this is a part of protection against Pifninders cloning
your pinfinder is alread registered with another infiniy box
this is why it can not be registered with your dongle.
usually this happends if reseller did "test" registration.
please ask your reseller for previous dongle number.
without knowing this number i will not be able to help
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