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Old 11-20-2008, 03:11   #1 (permalink)
Freak Poster
 
Join Date: Jun 2000
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my220v...EBI_IH_290607_1125 290607_1125 EBI_IH not supported?


EBI_IH_290607_1125 290607_1125 EBI_IH (for sagem my-220v)

This fw version is not yet supported?
I tried to unlock this phone then suddenly it got an error that says "unknown firmware, read flash and send to support". Now the phone is dead.

The three backup eeprom files were written back but still dead.

In the support page, there is no repair file for this fw.

Pls.help..
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Old 11-20-2008, 03:23   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
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Hello,

As you can see from operation log it was done no any changes in phone memory during operation.
As a result I can say: phone can not be damaged if software detected new version, so just charge phone battery and phone will be "alive".
  Reply With Quote
Old 11-20-2008, 03:30   #3 (permalink)
Freak Poster
 
Join Date: Jun 2000
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Here's the log:


==== log opened: [11/19/2008 3:07:16 PM] ====
Application: C:\Program Files\InfinityBox\Pana01\Pana01.exe
Loading data, wait...
[Infinity Box] v1.51
S/N: 0FDF:0110
Wait...
Current model: Sagem-my220v
Ready

==== log opened: [11/19/2008 3:08:42 PM] ====
Application: C:\Program Files\InfinityBox\Pana01\Pana01.exe
Loading data, wait...
[Infinity Box] v1.51
S/N: 0FDF:0110
Wait...
Current model: Sagem-my220v
Ready
COM44 ready
COM44 [Serial2] selected
Device: Sagem-my220v
Checking data, wait...
Action: unlock
unlock method-1
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-152725.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-152728.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-152734.B1E.bin
reading additional data...
done
backup critical area Done
Check memory...
current status: 0
Check memory Done
Write...
Erasing: lock-area
Writing: lock-area
repair write error [00452800]...
Ok
repair write error [00452800]...
error: write failed[00450000]
Write Failed
Finished, Remove/Install battery now !
Time used: 61 sec
COM44 [Serial2] selected
Device: Sagem-my220v
Checking data, wait...
Action: unlock
unlock method-1
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
Connecting Failed
Finished, Remove/Install battery now !
Time used: 37 sec
COM44 [Serial2] selected
Device: Sagem-my220v
Checking data, wait...
Action: unlock
unlock method-1
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-153028.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-153030.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-153035.B1E.bin
reading additional data...
done
backup critical area Done
Check memory...
error: unknown firmware, read flash and send to support !
Check memory Failed
Finished, Remove/Install battery now !
Time used: 47 sec
COM44 [Serial2] selected
Device: Sagem-my220v
Checking data, wait...
Action: unlock
restore
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
error: wrong boot answer #1: 000038
Release Power button now
Boot Failed
Finished, Remove/Install battery now !
Time used: 46 sec
COM44 [Serial2] selected
Device: Sagem-my220v
Checking data, wait...
Action: unlock
restore
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-153336.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-153339.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-153345.B1E.bin
reading additional data...
done
backup critical area Done
Check memory...
error: unknown firmware, read flash and send to support !
Check memory Failed
Finished, Remove/Install battery now !
Time used: 50 sec
COM44 [Serial2] selected
Device: Sagem-my220v
Checking data, wait...
Action: unlock
unlock method-1
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-153541.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-153544.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-153549.B1E.bin
reading additional data...
done
backup critical area Done
Check memory...
error: unknown firmware, read flash and send to support !
Check memory Failed
Finished, Remove/Install battery now !
Time used: 52 sec

==== log opened: [11/19/2008 4:02:53 PM] ====
Application: C:\Program Files\InfinityBox\Pana01\Pana01.exe
Loading data, wait...
[Infinity Box] v1.51
S/N: 0FDF:0110
Wait...
Current model: Sagem-my220v
Ready

==== log opened: [11/19/2008 4:08:31 PM] ====
Application: C:\Program Files\InfinityBox\Pana01\Pana01.exe
Loading data, wait...
[Infinity Box] v1.53
S/N: 0FDF:0110
error: Dongle firmware[0110] is out of date (too old) !

Download latest "DongleManager" from support area: http://www.infinity-box.biz
and upgrade dongle firmware.

==== log opened: [11/19/2008 4:11:54 PM] ====
Application: C:\Program Files\InfinityBox\Pana01\Pana01.exe
Loading data, wait...
[Infinity Box] v1.53
S/N: 0FDF:0111
Wait...
Device: Sagem-my220v
Ready

==== log: [11/19/2008 4:12:13 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: unlock
unlock method-1
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-161235.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-161238.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-161244.B1E.bin
reading additional data...
done
backup critical area Done
Check memory...
error: unknown firmware, read flash and send to support !
Check memory Failed
Finished, Remove/Install battery now !
Time used: 52 sec

==== log: [11/19/2008 4:13:35 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: read flash
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
error: can't run main loader: FF
Finished, Remove/Install battery now !
Time used: 18 sec
WARNING ! Settings will be cleared, user data erased, Imei set to default value !
Make flash backup before this procedure !

Do you want to continue ?

==== log: [11/19/2008 4:14:20 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: reset
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
error: can't run main loader: FF
Finished, Remove/Install battery now !
Time used: 39 sec
WARNING ! Settings will be cleared, user data erased, Imei set to default value !
Make flash backup before this procedure !

Do you want to continue ?

==== log: [11/19/2008 4:15:14 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: reset
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
error: can't run preloader: E8F0
middle part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Failed
Finished, Remove/Install battery now !
Time used: 41 sec
WARNING ! Settings will be cleared, user data erased, Imei set to default value !
Make flash backup before this procedure !

Do you want to continue ?

==== log: [11/19/2008 4:16:16 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: reset
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
error: can't run preloader: 0100
middle part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Failed
Finished, Remove/Install battery now !
Time used: 15 sec
Loading file v.02...
Sagem-my220v_eeprom-complete_20081119-152734.B1E.bin loaded

==== log: [11/19/2008 4:18:26 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: flash write
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-161845.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-161849.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-161854.B1E.bin
backup critical area Done
Check memory...
Check memory Done
Write...
reset...
done
Erasing: Eeprom
Writing: Eeprom
Write Done
Finished, Remove/Install battery now !
Time used: 35 sec
Loading file v.02...
Sagem-my220v_eeprom-sec_20081119-152728.B1E.bin loaded

==== log: [11/19/2008 4:19:56 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: flash write
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-162015.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-162018.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-162023.B1E.bin
backup critical area Done
Check memory...
Check memory Done
Write...
reset...
done
Erasing: Eeprom
Writing: Eeprom
Write Done
Finished, Remove/Install battery now !
Time used: 30 sec
Loading file v.02...
Sagem-my220v_eeprom-sta_20081119-152725.B1E.bin loaded

==== log: [11/19/2008 4:21:13 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: flash write
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
error: can't run main loader: CB
Finished, Remove/Install battery now !
Time used: 8 sec

==== log: [11/19/2008 4:22:08 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: flash write
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-162228.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-162232.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-162237.B1E.bin
backup critical area Done
Check memory...
Check memory Done
Write...
reset...
done
Erasing: Eeprom
Writing: Eeprom
Write Done
Finished, Remove/Install battery now !
Time used: 32 sec
WARNING ! Settings will be cleared, user data erased, Imei set to default value !
Make flash backup before this procedure !

Do you want to continue ?

==== log: [11/19/2008 4:23:17 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: reset
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-162338.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-162341.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-162347.B1E.bin
backup critical area Done
Check memory...
Check memory Done
Write...
reset...
done
Write Done
Finished, Remove/Install battery now !
Time used: 30 sec
Loading file v.02...
Sagem-my220v_eeprom-complete_20081119-152734.B1E.bin loaded

==== log: [11/19/2008 4:28:35 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: flash write
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-162901.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-162904.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-162910.B1E.bin
backup critical area Done
Check memory...
Check memory Done
Write...
reset...
done
Erasing: Eeprom
Writing: Eeprom
Write Done
Finished, Remove/Install battery now !
Time used: 42 sec

==== log: [11/19/2008 4:30:36 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: unlock
restore
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
error: can't run main loader: FD
Finished, Remove/Install battery now !
Time used: 13 sec

==== log: [11/19/2008 4:31:02 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: unlock
restore
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-163121.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-163127.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-163133.B1E.bin
reading additional data...
done
backup critical area Done
Check memory...
error: unknown firmware, read flash and send to support !
Check memory Failed
Finished, Remove/Install battery now !
Time used: 54 sec

==== log: [11/19/2008 4:32:45 PM] ====
COM44 [Serial2] selected
module v1.53
Device: Sagem-my220v
Checking data, wait...
Action: read flash
Boot...
Press and HOLD Power button now (if boot does not start remove/install batery) !
loading...
middle part...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud...
115200
Set Baud Done
Connecting...
flash: 0001:011A
Connecting Done
Check hardware...
sw version: EBI_IH_290607_1125 290607_1125 EBI_IH Thhmm Dddmmmyyyy 01234567
Check hardware Done
Check parameters...
Check parameters Done
backup critical area...
reading [eeprom-sta]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sta_20081119-163305.B1E.bin
loading data...
data loaded
reading [eeprom-sec]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-sec_20081119-163311.B1E.bin
reading [eeprom-complete]...
file saved: C:\Program Files\InfinityBox\Pana01\Sagem-my220v_eeprom-complete_20081119-163317.B1E.bin
backup critical area Done
Check memory...
reading [flash]...
file saved: C:\Program Files\InfinityBox\Pana01\read\Sagem-my220v_flash_20081119-163954.B1X.bin
completed
Finished, Remove/Install battery now !
Time used: 445 sec



I will mail the read flash file...
  Reply With Quote
Old 11-20-2008, 03:53   #4 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Hello,

Please, compare your first message with your log.
What was the reason to make incorrect explanation about real situation ?

If backup file was readed after write failure we can not use this flash backup to create repair file.
Is it possible to read full flash from the same good working phone ?
  Reply With Quote
Old 11-20-2008, 03:58   #5 (permalink)
No Life Poster
 
ryumahon's Avatar
 
Join Date: Apr 2001
Location: Sun
Age: 44
Posts: 2,773
Member: 4021
Status: Offline
Thanks Meter: 782
idol stryker.. still cannot unlock that phone??? lets try it here @ my place...
  Reply With Quote
Old 11-20-2008, 04:35   #6 (permalink)
Freak Poster
 
Join Date: Jun 2000
Location: In front of pc
Posts: 308
Member: 1585
Status: Offline
Thanks Meter: 15
idol port, if the customer will come back today I will try to revive it.. if not successful I'll bring it you.
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Old 11-20-2008, 09:09   #7 (permalink)
Freak Poster
 
Join Date: Jun 2000
Location: In front of pc
Posts: 308
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Problem solved!

Sagem my220v-EBI_IH_290607_1125 290607_1125 EBI_IH = Vodafone-v226_EBI_IH_280607_1844_lock_area_original.B1E.bin

They are the same. The phone now is alive but still locked. I tried to unlock it but it won't accept the unlock code. So i tried to unlock it again using S**dd and its done.
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