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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-15-2011, 12:29   #1 (permalink)
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Dongle update server issue?


Hi,

I'm trying to update my a bit outdated card to current one and newest dongle manager (1.39) can't connect to any of those 3 available servers. It always gives me "socket error 16060/16061, connection refused" message.
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Old 03-15-2011, 13:00   #2 (permalink)
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Hello,
1. close DongleManager software
2. download latest Dongle Manager configuration file
3. copy new DongleManager.ip file in folder with DongleManager software
4. run DongleManager.exe and upgrade box firmware

Wr.
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Old 03-15-2011, 13:06   #3 (permalink)
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It's still the same. I downloaded dongle manager today and the configuration file you provided is exactly the same as the one that installed with manager.
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Old 03-15-2011, 13:18   #4 (permalink)
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Hello,
What's the problem with the Infinity Box? Does software asks you to upgrade dongle firmware, it's not needed until software itself asks for upgrade.

Wr.
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Old 03-15-2011, 13:29   #5 (permalink)
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As i wrote in the first post, my dongle is outdated. I'm currently at 0112 firmware while all new packages require 0116. I rarely use infinity for my daily job but got some nasty ZTE phone that new infinity supports and stucked on dongle update atm.

I'm also sure it's not my internet or firewall problem on PC i have infinity installed. Already checked that.
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Old 03-15-2011, 14:26   #6 (permalink)
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Hello,
-Make "Read S/N" operation via DongleManager
-contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail.

Wr.
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Old 03-15-2011, 15:03   #7 (permalink)
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Done, sent an e-mail, hope issue can be fixed soon. Thanks for your help.
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Old 03-16-2011, 10:50   #8 (permalink)
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Update done, thanks for help.
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