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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-01-2008, 16:24   #1 (permalink)
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need help infinity box team


i have problem with my infinity box upgradation dongle manager give error(ocating Emeralda server...Emeralda server#1 address found.Connecting to Emeralda server#1...Server connection successfully established.S/N: 19921716, Firmware: 010C.02Authenticating on server...Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]sconnected.)
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Old 02-02-2008, 03:22   #2 (permalink)
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Dear Friend,

Please, be honest and answer here (please, here, non by e-mail or via PM) for the next questions:
1. What was the first error message when you tried to upgrade your dongle ?
2. How many times you ignored first message and you have tried to attack our server ?
3. What was the reason that you have attacked our server ?

We are waiing for your explanation, hope it will be interesting discussion for you and for many other people.
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