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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-09-2018, 15:10   #1 (permalink)
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Join Date: Jan 2007
Location: Inside Universe
Posts: 514
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Need help with Lenovo K8 Plus


need help with Lenovo K8 Plus set is hang on logo
set boot with base v1712 info read done
but when trying to backup firmware its showing error

here is the log

Code:
Operation : Identify [ v2.00 r4 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : PreLoader USB VCOM Port (COM10)
MODE : PRELOADER PORT
PORT : 10
Waiting BOOT ack ...
PRELOADER : ACK confirmed!
BROM : Init BROM
BROM init passed!
     CHIP : MT6757 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0001
     TYPE : MODERN RAPHAEL
BROM : SecLevel : 0x00000001
BROM : SecMode  : SBC
BROM : PRELOADER PORT
MODE : 0_base : BASE_v1712 | Manual : Disabled
AGENT : Look for suitable BootChain in DA ... 
AGENT : MTK_AllInOne_DA.bin
AGENT : Found MT6757
AGENT : MTK_DOWNLOAD_AGENT
     BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ... 
     DA : AGENT started!
DA : SYNC
     DA : MODE : PRELOADER
DA : EXT_RAM initialized!
DA : BOOT to 2nd DA ...
DA : 2ND stage confirmed!
DA : SYNC with DA passed!
DA : Receiving HW info

        SRAM: 0x00040000 [ 256.00 KB ]
        DRAM: 0x80000000 [ 2.00 GB ]

        EMMC: 150100525831424D4207E156908384AB
        EMMC: VEN : SAMSUNG | OEM : 01 | DEV : RX1BMB
        EMMC: 
              BOOT1  : 0x00400000 [ 4.00 MB ]
              BOOT2  : 0x00400000 [ 4.00 MB ]
              RPMB   : 0x00400000 [ 4.00 MB ]
              USER   : 0x747C00000 [ 29.12 GB ]

        CHIP : MT6757 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0001 , EVOL : 0x0000

        RNID : 37347E13CABB19DD2ECFAF06C0BBC149

DA : USB : HIGH-SPEED

Boot done!

Patch Level    : NMC26.74-31
Ver. CodeName  : REL
Ver. Release   : 7.1.1
Sec. Patch     : 2017-09-05
Build Time     : 1506584161
Product Model  : Lenovo K8 Plus
Product Brand  : Lenovo
Product Name   : marino_retail
Product Device : marino
Product Manfct : LENOVO
Board Platform : mt6757
Product Info   : marino

USERDATA : ENCRYPTED 


Done!
Elapsed: 00:00:21
Code:
Operation : Read Firmware [ v2.00 r4 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : PreLoader USB VCOM Port (COM10)
MODE : PRELOADER PORT
PORT : 10
Waiting BOOT ack ...
PRELOADER : ACK confirmed!
BROM : Init BROM
BROM init passed!
     CHIP : MT6757 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0001
     TYPE : MODERN RAPHAEL
BROM : SecLevel : 0x00000001
BROM : SecMode  : SBC
BROM : PRELOADER PORT
MODE : 0_base : BASE_v1712 | Manual : Disabled
AGENT : Look for suitable BootChain in DA ... 
AGENT : MTK_AllInOne_DA.bin
AGENT : Found MT6757
AGENT : MTK_DOWNLOAD_AGENT
     BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ... 
     DA : AGENT started!
DA : SYNC
     DA : MODE : PRELOADER
DA : EXT_RAM initialized!
DA : BOOT to 2nd DA ...
DA : 2ND stage confirmed!
DA : SYNC with DA passed!
DA : Receiving HW info

        SRAM: 0x00040000 [ 256.00 KB ]
        DRAM: 0x80000000 [ 2.00 GB ]

        EMMC: 150100525831424D4207E156908384AB
        EMMC: VEN : SAMSUNG | OEM : 01 | DEV : RX1BMB
        EMMC: 
              BOOT1  : 0x00400000 [ 4.00 MB ]
              BOOT2  : 0x00400000 [ 4.00 MB ]
              RPMB   : 0x00400000 [ 4.00 MB ]
              USER   : 0x747C00000 [ 29.12 GB ]

        CHIP : MT6757 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0001 , EVOL : 0x0000

        RNID : 37347E13CABB19DD2ECFAF06C0BBC149

DA : USB : HIGH-SPEED

Boot done!

Patch Level    : NMC26.74-31
Ver. CodeName  : REL
Ver. Release   : 7.1.1
Sec. Patch     : 2017-09-05
Build Time     : 1506584161
Product Model  : Lenovo K8 Plus
Product Brand  : Lenovo
Product Name   : marino_retail
Product Device : marino
Product Manfct : LENOVO
Board Platform : mt6757
Product Info   : marino

MT6757__LENOVO__Lenovo_K8_Plus__7.1.1__NMC26.74-31__marino

Unsupport : 0x0000000010D80000 : 0x0000000000800000 : hw


Error : Device NOT supported for SAVE READ!
Send log and report.log (if exists) to support! Include device info also!

Reconnect Power/Cable!
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