need help with my Infinity Box - GSM-Forum

situ_saraf · 07-25-2017, 05:05

need help with my Infinity Box.
yesterday i update dongle for new Samsung module
i think due to internet problem at my place its got some error
i think not update successfully or proper finalize.
samsung module is opening but when this morning i try to read box with dongle manager its saying - => Box/Dongle misconfiguration. Contact to support

sorry but don't have the Dongle update log.

here is today log

Code:

=== DongleManager [Infinity] v1.70 [7/25/2017 9:26:03] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: **********************
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): ********
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
=> Box/Dongle misconfiguration. Contact to support !

tell me what to do supporters

situ_saraf · 07-25-2017, 11:28

Any one there who help me out

situ_saraf · 07-25-2017, 14:55

Thanx so much support its done. close the thread.

InfinityHelp · 07-26-2017, 16:41

in future you must post full details but not hide s/n

07-25-2017, 05:05	#1 (permalink)
situ_saraf No Life Poster Join Date: Jan 2007 Location: Inside Universe Posts: 514 Member: 442808 Status: Offline Thanks Meter: 195	need help with my Infinity Box need help with my Infinity Box. yesterday i update dongle for new Samsung module i think due to internet problem at my place its got some error i think not update successfully or proper finalize. samsung module is opening but when this morning i try to read box with dongle manager its saying - => Box/Dongle misconfiguration. Contact to support sorry but don't have the Dongle update log. here is today log Code: === DongleManager [Infinity] v1.70 [7/25/2017 9:26:03] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: ******************** Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): ****** Firmware version: 0136.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 07: module #07 => Box/Dongle misconfiguration. Contact to support ! tell me what to do supporters

07-25-2017, 11:28	#2 (permalink)
situ_saraf No Life Poster Join Date: Jan 2007 Location: Inside Universe Posts: 514 Member: 442808 Status: Offline Thanks Meter: 195	Any one there who help me out

07-25-2017, 14:55	#3 (permalink)
situ_saraf No Life Poster Join Date: Jan 2007 Location: Inside Universe Posts: 514 Member: 442808 Status: Offline Thanks Meter: 195	Thanx so much support its done. close the thread.

07-26-2017, 16:41	#4 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	in future you must post full details but not hide s/n