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Old 07-25-2017, 06:05   #1 (permalink)
Freak Poster
 
Join Date: Jan 2007
Location: InfinityBox CM2
Posts: 418
Member: 442808
Status: Offline
Thanks Meter: 121
need help with my Infinity Box


need help with my Infinity Box.
yesterday i update dongle for new Samsung module
i think due to internet problem at my place its got some error
i think not update successfully or proper finalize.
samsung module is opening but when this morning i try to read box with dongle manager its saying - => Box/Dongle misconfiguration. Contact to support

sorry but don't have the Dongle update log.

here is today log

Code:
=== DongleManager [Infinity] v1.70 [7/25/2017 9:26:03] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: **********************
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): ********
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
=> Box/Dongle misconfiguration. Contact to support !
tell me what to do supporters
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Old 07-25-2017, 12:28   #2 (permalink)
Freak Poster
 
Join Date: Jan 2007
Location: InfinityBox CM2
Posts: 418
Member: 442808
Status: Offline
Thanks Meter: 121
Any one there who help me out
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Old 07-25-2017, 15:55   #3 (permalink)
Freak Poster
 
Join Date: Jan 2007
Location: InfinityBox CM2
Posts: 418
Member: 442808
Status: Offline
Thanks Meter: 121
Thanx so much support its done. close the thread.
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Old 07-26-2017, 17:41   #4 (permalink)
Product Supporter
 
Join Date: May 2005
Posts: 25,315
Member: 148515
Status: Offline
Thanks Meter: 15,861
in future you must post full details but not hide s/n
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