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03-30-2012, 17:54 | #1 (permalink) |
Freak Poster Join Date: Mar 2006 Location: Mexico
Posts: 434
Member: 252707 Status: Offline Thanks Meter: 18 | need help support team dongle firmware i have this error i try run mmodule version 4.23 this in window: Current Dongle Firmware Version: 0118 Required Dongle Firmware Version: 0120 It is need to upgrade dongle firmware. Download lastest donglemanager from support area and upgrade dongle firmware server1 download area i have download this manager version: 1.42 run this manager and this is log: ----------Process started: 29/03/2012 11:39:07 a.m.---------- DongleManager version: 1.42 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 0DC6D98E, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more ! what is problem??? i need work with infinity box good tool. other info here: Card type: base Dongle serial No (S/N): 0DC6D98E Firmware version: 0118.02 Dongle status: activated Dongle Registration/firmware upgrade required "UK edition" status: Off Last launched application: 001A v.0423 Active modules: - 00: base Support area: server1 download area - Username: xxxxxxx - Password: xxxxxxx Online account: Infinity-Box - Support - Username: 000DC6D98E - Password: xxxxxxx Dongle parameters checksum: xxxxxx i need responce here same cuestion but not answer, since 24 hrs. http://forum.infinity-box.com/viewtopic.php?f=10&t=145 BR |
03-30-2012, 18:00 | #2 (permalink) |
Insane Poster Join Date: Mar 2012 Location: El Salvador
Posts: 80
Member: 1741094 Status: Offline Thanks Meter: 13 | Just download dongle manager, connect the box, click on "register dongle, upgrade dongle firmware, activate modules" clic on "next" "next" again, and problem solved, your firmware is uptaded. |
03-30-2012, 18:14 | #3 (permalink) |
No Life Poster Join Date: May 2009 Location: spain
Posts: 2,991
Member: 1038811 Status: Offline Sonork: 100.1585462 Thanks Meter: 974 | to use the new releases you have to have support activated. it seems that you have to pay for yearly support Registration/Expiration (YYYY-MM-DD)??? |
03-30-2012, 18:54 | #4 (permalink) |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | hello! your box is almost 6 years old. due to our new support policy you have to purchase 1 year of support. another option is to use older programs, Mmodule up to ver. 4.14. access to flash files is also limited |
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