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Old 04-26-2010, 13:12   #1 (permalink)
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Red face Need lg kp 130 flash file........


I can't download flash file in my box support site beco,site so busy & not open

so some body help for lg kp 130 flash........file??
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Old 04-26-2010, 14:02   #2 (permalink)
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Quote:
Originally Posted by Shantobhai View Post
I can't download flash file in my box support site beco,site so busy & not open

so some body help for lg kp 130 flash........file??
We have 3 (three) support area mirrors located at DIFFERENT servers !
It can not be true that all 3 servers become too busy at the same time !


Here is an instruction how to get files from support area (3 (three) support area mirrors):

1. Run Infinity-Box Shell
2. Follow the next steps:

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Old 04-27-2010, 14:26   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
We have 3 (three) support area mirrors located at DIFFERENT servers !
It can not be true that all 3 servers become too busy at the same time !


Here is an instruction how to get files from support area (3 (three) support area mirrors):

1. Run Infinity-Box Shell
2. Follow the next steps:

Thanks bro but i all redy do that but stell i can't inside my support side.pls help
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Old 04-27-2010, 18:29   #4 (permalink)
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Quote:
Originally Posted by Shantobhai View Post
Thanks bro but i all redy do that but stell i can't inside my support side.pls help
Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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Old 04-28-2010, 05:30   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
Everything is ok evean server also ok but server opening showingg so busy!

I don't understand what to do ??
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Old 04-28-2010, 05:37   #6 (permalink)
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Arrow infinity team this my problam to support area?

1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked !
2. All files in support area is virus free. If you see false virus alert wi
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Old 04-28-2010, 08:23   #7 (permalink)
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Did you tried to enter in another support area mirror ?
What is the results ?

Try to enter these links in your browser one by one and see results:
server1.infinity-box.biz/download
server2.infinity-box.biz/download
server3.infinity-box.biz/download
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Old 04-28-2010, 11:48   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Did you tried to enter in another support area mirror ?
What is the results ?

Try to enter these links in your browser one by one and see results:
server1.infinity-box.biz/download
server2.infinity-box.biz/download
server3.infinity-box.biz/download
Only work mirror2 server
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Old 04-28-2010, 21:12   #9 (permalink)
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please, make a screenshots for connection problems for other mirrors, we need to understand well what may be wrong.
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Old 04-29-2010, 05:51   #10 (permalink)
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Arrow helip me infinity team?

----------Process started: 6:00:54 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 65XXXXX, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Box is working well, no problems found, no reasons to cry, do not worry, be happy.
If software can not start (or SmartCard data is damaged) contact to
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Old 04-29-2010, 17:00   #11 (permalink)
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Quote:
Originally Posted by sadiq123 View Post
----------Process started: 6:00:54 PM----------
DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 65XXXXX, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Box is working well, no problems found, no reasons to cry, do not worry, be happy.

If software can not start (or SmartCard data is damaged) contact to
Hello,

What is the problem with your box exactly ?
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